{"id":17411,"date":"2026-06-22T12:29:12","date_gmt":"2026-06-22T10:29:12","guid":{"rendered":"https:\/\/eqeep.com\/?post_type=case-study&#038;p=17411"},"modified":"2026-10-20T12:16:48","modified_gmt":"2026-10-20T10:16:48","slug":"hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems","status":"publish","type":"case-study","link":"https:\/\/eqeep.com\/nl\/klantverhalen\/hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems\/","title":{"rendered":"Hoe SPIE Nederland IFS onder controle houdt met Eqeep en Arvato Systems"},"content":{"rendered":"<p class=\"act-body wp-block-paragraph\">SPIE Nederland koos de IFS Product Suite voor belangrijke bedrijfsprocessen binnen haar technische dienstverlening. Dit klantverhaal beschrijft hoe SPIE het beheer verdeelde tussen Eqeep en Arvato Systems. SPIE behield daarbij de operationele regie.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wat-volgde-op-de-keuze-voor-ifs\">Wat volgde op de keuze voor IFS?<\/h3><p class=\"act-body wp-block-paragraph\">SPIE selecteerde de IFS Product Suite na een vergelijking met andere leveranciers van bedrijfssoftware. Het platform moest processen en verdere groei ondersteunen. Daarna richtte de aandacht zich op het beheer van de IFS-omgeving.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">SPIE zocht een inrichting voor infrastructuur, technisch applicatiebeheer en functioneel beheer. Daarbij waren IFS-kennis, flexibiliteit en schaalbaarheid belangrijke eisen.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wie-kreeg-welke-verantwoordelijkheid\">Wie kreeg welke verantwoordelijkheid?<\/h3><p class=\"act-body wp-block-paragraph\">SPIE wilde IFS-support, applicatiebeheer en cloudinfrastructuur op elkaar laten aansluiten. Daarvoor waren duidelijke verantwoordelijkheden nodig, met aandacht voor de bedrijfsprocessen die van IFS afhankelijk waren.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">In de beschreven samenwerking werd Eqeep het centrale IFS-aanspreekpunt. Eqeep verzorgde de servicedesk en Application Management Service (AMS). Arvato Systems leverde de Microsoft Azure-infrastructuur en het technisch applicatiebeheer.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"hoe-sloten-applicatie-en-infrastructuur-op-elkaar-aan\">Hoe sloten applicatie en infrastructuur op elkaar aan?<\/h3><p class=\"act-body wp-block-paragraph\">Eqeep richtte zich op de IFS-applicatie, de bedrijfsprocessen en functionele vragen van gebruikers. Arvato Systems beheerde de Azure-infrastructuur en verzorgde het technisch applicatiebeheer. De rollen vormden samen het beschreven beheermodel voor de IFS Product Suite.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">Veranderingen in prestaties, beschikbaarheid of procesinrichting kunnen planners, serviceteams en finance raken. De samenwerking moest de afstemming tussen support, applicatiebeheer en infrastructuur ondersteunen.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"welke-beslissingen-bleven-bij-spie\">Welke beslissingen bleven bij SPIE?<\/h3><p class=\"act-body wp-block-paragraph\">SPIE behield de regie over de eigen operatie en bedrijfskeuzes. De partners namen binnen hun rol beheer- en supportwerk voor de IFS-omgeving op zich. Zo hoefde SPIE niet elke applicatie- of infrastructuurvraag zelf af te handelen.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">De inrichting koppelde functionele gebruikersvragen aan de verantwoordelijkheden voor applicatie en infrastructuur. De bedrijfsprocessen bleven het uitgangspunt voor vragen over beheer en verbetering.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wat-maakt-deze-rolverdeling-relevant\">Wat maakt deze rolverdeling relevant?<\/h3><p class=\"act-body wp-block-paragraph\">Wanneer service, assets, projecten en finance afhankelijk zijn van IFS, raakt beheer verschillende teams. Een duidelijke taakverdeling helpt om vragen bij de juiste verantwoordelijke onder te brengen.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">Het SPIE-verhaal laat zien hoe &eacute;&eacute;n IFS-omgeving door meerdere gespecialiseerde partijen kan worden beheerd. SPIE behield haar bedrijfskeuzes, terwijl Eqeep en Arvato Systems verschillende beheertaken vervulden. Het verhaal geeft geen uitsluitsel over de huidige contractafspraken of beschikbaarheid.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SPIE Nederland koos de IFS Product Suite voor belangrijke bedrijfsprocessen binnen haar technische dienstverlening. Dit klantverhaal beschrijft hoe SPIE het beheer verdeelde tussen Eqeep en Arvato Systems. SPIE behield daarbij de operationele regie.Wat volgde op de keuze voor IFS?SPIE selecteerde de IFS Product Suite na een vergelijking met andere leveranciers van bedrijfssoftware. Het platform moest [&hellip;]<\/p>\n","protected":false},"featured_media":13023,"parent":0,"template":"","meta":{"_yoast_wpseo_focuskw":"SPIE Nederland IFS managed services","_yoast_wpseo_title":"SPIE Nederland houdt IFS onder controle | Eqeep","_yoast_wpseo_metadesc":"Hoe SPIE Nederland met Eqeep en Arvato Systems IFS support, applicatiebeheer en de Azure cloudomgeving onder controle houdt.","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"Hoe SPIE Nederland IFS onder controle houdt","_yoast_wpseo_opengraph-description":"SPIE Nederland koos Eqeep Benelux en Arvato Systems voor IFS managed services, applicatiebeheer en Azure cloudsupport.","_yoast_wpseo_twitter-title":"Hoe SPIE Nederland IFS onder controle houdt","_yoast_wpseo_twitter-description":"SPIE Nederland koos Eqeep Benelux en Arvato Systems voor IFS managed services, applicatiebeheer en Azure 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