{"id":17411,"date":"2026-06-22T12:29:12","date_gmt":"2026-06-22T10:29:12","guid":{"rendered":"https:\/\/eqeep.com\/?post_type=case-study&#038;p=17411"},"modified":"2026-06-22T14:12:52","modified_gmt":"2026-06-22T12:12:52","slug":"hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems","status":"publish","type":"case-study","link":"https:\/\/eqeep.com\/nl\/klantverhalen\/hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems\/","title":{"rendered":"Hoe SPIE Nederland IFS onder controle houdt met Eqeep en Arvato Systems"},"content":{"rendered":"<p class=\"act-body wp-block-paragraph\">SPIE Nederland werkt in multi-technische dienstverlening voor sectoren waar assetbeschikbaarheid, uitvoering in het veld en procescontrole elke dag tellen. Toen de organisatie koos voor de IFS Product Suite, ging het niet alleen om het vervangen van oudere systemen. SPIE wilde een bedrijfsplatform dat een groot deel van de kritische processen kon ondersteunen en de organisatie klaar kon maken voor de volgende stap in digitalisering.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wat-veranderde-er-bij-spie-nederland\">Wat veranderde er bij SPIE Nederland?<\/h3><p class=\"act-body wp-block-paragraph\">SPIE Nederland had de IFS Product Suite geselecteerd na een vergelijking van grote enterprise softwareleveranciers. Het platform moest helpen om processen effici&euml;nter te maken, groei te ondersteunen en de business een sterkere operationele basis te geven. Na die platformkeuze had SPIE de juiste managed service inrichting rond IFS nodig.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">De eis was duidelijk: de managed service provider moest infrastructuur, technisch applicatiebeheer en functioneel beheer voor de IFS-omgeving kunnen ondersteunen. Flexibiliteit, schaalbaarheid en IFS-kennis waren belangrijk, maar SPIE zocht ook een partner die verder kon kijken dan de traditionele leveranciersrol.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wat-had-spie-nodig-van-een-managed-service-provider\">Wat had SPIE nodig van een managed service provider?<\/h3><p class=\"act-body wp-block-paragraph\">Productieomgevingen hebben meer nodig dan tickets die worden afgehandeld. Ze vragen om eigenaarschap, context en continu&iuml;teit. Voor SPIE betekende dat &eacute;&eacute;n inrichting waarin IFS service, applicatiebeheer en cloudinfrastructuur samenwerken zonder complexiteit terug te leggen bij de business.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">SPIE koos voor Eqeep Benelux en Arvato Systems voor die combinatie. Eqeep werd het centrale IFS-aanspreekpunt en nam verantwoordelijkheid voor de servicedesk en Application Management Service. Arvato Systems bracht de cloudinfrastructuur op Microsoft Azure en het technisch applicatiebeheer in.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"hoe-de-samenwerking-in-de-praktijk-werkt\">Hoe de samenwerking in de praktijk werkt<\/h3><p class=\"act-body wp-block-paragraph\">De taakverdeling is bewust gekozen. Eqeep blijft dicht bij de IFS-applicatie, de bedrijfsprocessen en de functionele vragen van gebruikers. Arvato Systems beheert de onderliggende cloud- en infrastructuurlaag. SPIE krijgt daarmee &eacute;&eacute;n managed services model voor de IFS Product Suite, terwijl iedere partner werkt vanuit zijn eigen kracht.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">Dat is belangrijk voor IFS-omgevingen, omdat applicatie en infrastructuur niet los van elkaar kunnen worden behandeld. Een verandering in performance, beschikbaarheid of procesinrichting raakt al snel planners, serviceteams en finance. Het managed services model geeft SPIE een duidelijkere route voor support, continu&iuml;teit en verbetering.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"wat-dit-de-business-oplevert\">Wat dit de business oplevert<\/h3><p class=\"act-body wp-block-paragraph\">SPIE houdt controle over de eigen operationele richting, terwijl gespecialiseerde partners de IFS-omgeving eromheen beheren. Die balans is belangrijk. De business verliest geen eigenaarschap over het platform, maar hoeft ook niet elke applicatie-, infrastructuur- en supportvraag intern te dragen.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">Voor Eqeep hoort IFS managed services precies daar te zitten: dicht genoeg op het proces om de business te begrijpen, gestructureerd genoeg om beschikbaarheid te bewaken en praktisch genoeg om verbetering na de implementatiebeslissing door te laten lopen.<\/p><h3 class=\"wp-block-heading act-h3\" id=\"waarom-dit-nu-relevant-is\">Waarom dit nu relevant is<\/h3><p class=\"act-body wp-block-paragraph\">IFS-omgevingen raken steeds sterker verbonden met de dagelijkse operatie. Service, assets, projecten, finance en supply chain data komen vaker samen in &eacute;&eacute;n operationele stroom. Hoe meer werk het systeem draagt, hoe belangrijker applicatiebeheer wordt.<\/p><div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer spie-story-paragraph-gap\"><\/div><p class=\"act-body wp-block-paragraph\">De SPIE-inrichting laat zien wat een helder managed services model oplevert: mensen houden controle over de bedrijfskeuzes, terwijl het platform, de cloud en het supportmodel het werk daaromheen doen. Dat is waar goed IFS support voor bedoeld is. De operationele basis blijft stabiel genoeg om de business in beweging te houden.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SPIE Nederland werkt in multi-technische dienstverlening voor sectoren waar assetbeschikbaarheid, uitvoering in het veld en procescontrole elke dag tellen. Toen de organisatie koos voor de IFS Product Suite, ging het niet alleen om het vervangen van oudere systemen. SPIE wilde een bedrijfsplatform dat een groot deel van de kritische processen kon ondersteunen en de organisatie [&hellip;]<\/p>\n","protected":false},"featured_media":13023,"parent":0,"template":"","meta":{"_yoast_wpseo_focuskw":"SPIE Nederland IFS managed services","_yoast_wpseo_title":"SPIE Nederland houdt IFS onder controle | Eqeep","_yoast_wpseo_metadesc":"Hoe SPIE Nederland met Eqeep en Arvato Systems IFS support, applicatiebeheer en de Azure cloudomgeving onder controle houdt.","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"Hoe SPIE Nederland IFS onder controle houdt","_yoast_wpseo_opengraph-description":"SPIE Nederland koos Eqeep Benelux en Arvato Systems voor IFS managed services, applicatiebeheer en Azure cloudsupport.","_yoast_wpseo_twitter-title":"Hoe SPIE Nederland IFS onder controle houdt","_yoast_wpseo_twitter-description":"SPIE Nederland koos Eqeep Benelux en Arvato Systems voor 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