{"id":18351,"date":"2026-07-21T09:00:00","date_gmt":"2026-07-21T07:00:00","guid":{"rendered":"https:\/\/eqeep.com\/resources\/state-of-service-in-manufacturing-report-2026\/"},"modified":"2026-10-21T07:27:31","modified_gmt":"2026-10-21T05:27:31","slug":"state-of-service-in-manufacturing-report-2026","status":"publish","type":"ebook","link":"https:\/\/eqeep.com\/nl\/resources\/state-of-service-in-manufacturing-report-2026\/","title":{"rendered":"State of Service in Manufacturing Report (2025)"},"content":{"rendered":"<div class=\"wp-block-group eqp3\" id=\"eqp3\"><section class=\"wp-block-group eqp3-hero eqp3-hero--kruimel eqp3-hero--titel\"><div class=\"wp-block-group eqp3-hero-text\"><nav class=\"eqp3-crumbs eqp3-crumbs--inklap\" aria-label=\"Breadcrumb\"><ol class=\"eqp3-crumbs-list\"><li class=\"eqp3-crumbs-meer\"><a href=\"\/resources\/\" aria-label=\"Go to Resources\"><span aria-hidden=\"true\">&hellip;<\/span><\/a><\/li><li class=\"eqp3-crumbs-vroeg\"><a href=\"\/\">Home<\/a><\/li><li><a href=\"\/resources\/\">Resources<\/a><\/li><li><span aria-current=\"page\">State of Service in Manufacturing Report (2025)<\/span><\/li><\/ol><\/nav><p class=\"act-hairline eqp3-hero-label\">Free research report<\/p><h1 class=\"wp-block-heading eqp3-h1 eqp3-grad act-h1\">State of Service in Manufacturing Report (2025)<\/h1><p class=\"eqp3-hero-lead act-body\">Global research among manufacturing service leaders shows service shifting from cost center to growth engine: servitization goes mainstream, AI and automation take the lead and sustainability becomes embedded in service operations.<\/p><div class=\"wp-block-buttons eqp3-btns eqp3-hero-ctas\"><div class=\"wp-block-button eqp3-btn eqp3-btn-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"#download\">Download the report<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-group eqp3-sec eqp3-tekstbeeld eqp3-bg--zand\" id=\"inhoud\"><div class=\"wp-block-group eqp3-tekstbeeld-grid\"><div class=\"wp-block-group eqp3-tekstbeeld-body\"><div class=\"wp-block-group eqp3-intro\"><h2 class=\"wp-block-heading eqp3-h2 act-h2\" id=\"inhoud-title\">What the report covers<\/h2><p class=\"eqp3-intro-text act-body\">Use the benchmark data to compare your service organization with peers across regions, technologies and maturity levels.<\/p><\/div><div class=\"wp-block-group eqp3-tekstbeeld-blokken\"><div class=\"wp-block-group eqp3-tekstbeeld-blok\"><h3 class=\"wp-block-heading eqp3-tekstbeeld-kop act-h3\" id=\"what-you-will-read\">What you will read<\/h3><ul class=\"wp-block-list\"><li>Servitization: outcomes-based contracts (31%) and tiered service models outpace break-fix<\/li><li>AI, automation and digital maturity benchmarks by region<\/li><li>Field service management priorities and strategic challenges<\/li><li>Workforce: labor shortages, upskilling and retention strategies<\/li><\/ul><\/div><\/div><\/div><figure class=\"wp-block-image size-full eqp3-tekstbeeld-foto\"><img src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/07\/ifs-state-of-service-in-manufacturing-report-2026-cover.png\" alt=\"Cover of State of Service in Manufacturing Report (2025)\" width=\"1191\" height=\"1684\" loading=\"lazy\" decoding=\"async\"><\/figure><\/div><\/section><section class=\"wp-block-group eqp3-sec eqp3-formulier eqp3-bg--wit\" id=\"download\" aria-labelledby=\"download-title\"><div class=\"wp-block-group eqp3-formulier-grid\"><div class=\"wp-block-group eqp3-formulier-tekst\"><h2 class=\"wp-block-heading eqp3-h2 act-h2\" id=\"download-title\">Download the report<\/h2><p class=\"eqp3-formulier-lead act-body\">Open the PDF in a new window.<\/p><p class=\"eqp3-formulier-lead act-body\">Rather talk it through? <a href=\"\/contact\/\">Discuss your IFS question<\/a>.<\/p><\/div><div class=\"wp-block-group eqp3-formulier-vak\"><div class=\"wp-block-buttons eqp3-btns\"><div class=\"wp-block-button eqp3-btn eqp3-btn-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/20205067.fs1.hubspotusercontent-na1.net\/hubfs\/20205067\/Resources\/ifs-state-of-service-in-manufacturing-report-2026.pdf\" target=\"_blank\" rel=\"noopener\">Open the PDF<\/a><\/div><\/div><\/div><\/div><\/section><\/div><script type=\"application\/ld+json\" class=\"eqp3-schema\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"DigitalDocument\",\"name\":\"State of Service in Manufacturing Report (2025)\",\"description\":\"Global research among manufacturing service leaders shows service shifting from cost center to growth engine: servitization goes mainstream, AI and automation take the lead and sustainability becomes embedded in service operations.\",\"inLanguage\":\"en-GB\",\"image\":\"https:\/\/eqeep.com\/content\/uploads\/2026\/07\/ifs-state-of-service-in-manufacturing-report-2026-cover.png\",\"publisher\":{\"@id\":\"https:\/\/eqeep.com\/#organization\"},\"isAccessibleForFree\":true}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>&hellip; Home Resources State of Service in Manufacturing Report (2025) Free research report State of Service in Manufacturing Report (2025) Global research among manufacturing service leaders shows service shifting from cost center to growth engine: servitization goes mainstream, AI and automation take the lead and sustainability becomes embedded in service operations. Download the report What [&hellip;]<\/p>\n","protected":false},"featured_media":18368,"parent":0,"template":"","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"State of Service in Manufacturing Report (2025) | Eqeep","_yoast_wpseo_metadesc":"Benchmark research on service transformation in manufacturing: servitization, AI adoption and workforce strategy.","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","hubspot_form_id":"","hubspot_portal_id":""},"categories":[13,8,14],"tags":[],"class_list":["post-18351","ebook","type-ebook","status-publish","has-post-thumbnail","hentry","category-fsm","category-manufacturing","category-service-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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