{"id":18353,"date":"2026-07-21T09:00:00","date_gmt":"2026-07-21T07:00:00","guid":{"rendered":"https:\/\/eqeep.com\/resources\/customer-experience-manufacturing-service-2026\/"},"modified":"2026-10-21T07:27:28","modified_gmt":"2026-10-21T05:27:28","slug":"customer-experience-manufacturing-service-2026","status":"publish","type":"ebook","link":"https:\/\/eqeep.com\/nl\/resources\/customer-experience-manufacturing-service-2026\/","title":{"rendered":"Customer Experience at the Heart of Manufacturing Service (2026)"},"content":{"rendered":"<div class=\"wp-block-group eqp3\" id=\"eqp3\"><section class=\"wp-block-group eqp3-hero eqp3-hero--kruimel eqp3-hero--titel\"><div class=\"wp-block-group eqp3-hero-text\"><nav class=\"eqp3-crumbs eqp3-crumbs--inklap\" aria-label=\"Breadcrumb\"><ol class=\"eqp3-crumbs-list\"><li class=\"eqp3-crumbs-meer\"><a href=\"\/resources\/\" aria-label=\"Go to Resources\"><span aria-hidden=\"true\">&hellip;<\/span><\/a><\/li><li class=\"eqp3-crumbs-vroeg\"><a href=\"\/\">Home<\/a><\/li><li><a href=\"\/resources\/\">Resources<\/a><\/li><li><span aria-current=\"page\">Customer Experience at the Heart of Manufacturing Service (2026)<\/span><\/li><\/ol><\/nav><p class=\"act-hairline eqp3-hero-label\">Free brochure<\/p><h1 class=\"wp-block-heading eqp3-h1 eqp3-grad act-h1\">Customer Experience at the Heart of Manufacturing Service (2026)<\/h1><p class=\"eqp3-hero-lead act-body\">Service is where manufacturers win or lose customers. This brochure shows how customer service, CRM and a unified support desktop come together around the service moment.<\/p><div class=\"wp-block-buttons eqp3-btns eqp3-hero-ctas\"><div class=\"wp-block-button eqp3-btn eqp3-btn-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"#download\">Download the brochure<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-group eqp3-sec eqp3-tekstbeeld eqp3-bg--zand\" id=\"inhoud\"><div class=\"wp-block-group eqp3-tekstbeeld-grid\"><div class=\"wp-block-group eqp3-tekstbeeld-body\"><div class=\"wp-block-group eqp3-intro\"><h2 class=\"wp-block-heading eqp3-h2 act-h2\" id=\"inhoud-title\">What the brochure covers<\/h2><p class=\"eqp3-intro-text act-body\">It outlines the customer experience capabilities that keep response times short and communication consistent across channels.<\/p><\/div><div class=\"wp-block-group eqp3-tekstbeeld-blokken\"><div class=\"wp-block-group eqp3-tekstbeeld-blok\"><h3 class=\"wp-block-heading eqp3-tekstbeeld-kop act-h3\" id=\"what-you-will-read\">What you will read<\/h3><ul class=\"wp-block-list\"><li>Customer service and CRM for manufacturers<\/li><li>Unified desktop support for service teams<\/li><li>Consistent omnichannel customer communication<\/li><li>Linking customer experience to service execution<\/li><\/ul><\/div><\/div><\/div><figure class=\"wp-block-image size-full eqp3-tekstbeeld-foto\"><img src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/07\/ifs-customer-experience-manufacturing-service-cover-scaled.png\" alt=\"Cover of Customer Experience at the Heart of Manufacturing Service (2026)\" width=\"927\" height=\"2560\" loading=\"lazy\" decoding=\"async\"><\/figure><\/div><\/section><section class=\"wp-block-group eqp3-sec eqp3-formulier eqp3-bg--wit\" id=\"download\" aria-labelledby=\"download-title\"><div class=\"wp-block-group eqp3-formulier-grid\"><div class=\"wp-block-group eqp3-formulier-tekst\"><h2 class=\"wp-block-heading eqp3-h2 act-h2\" id=\"download-title\">Download the brochure<\/h2><p class=\"eqp3-formulier-lead act-body\">Open the PDF in a new window.<\/p><p class=\"eqp3-formulier-lead act-body\">Rather talk it through? <a href=\"\/contact\/\">Discuss your IFS question<\/a>.<\/p><\/div><div class=\"wp-block-group eqp3-formulier-vak\"><div class=\"wp-block-buttons eqp3-btns\"><div class=\"wp-block-button eqp3-btn eqp3-btn-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/20205067.fs1.hubspotusercontent-na1.net\/hubfs\/20205067\/Resources\/ifs-customer-experience-manufacturing-service.pdf\" target=\"_blank\" rel=\"noopener\">Open the PDF<\/a><\/div><\/div><\/div><\/div><\/section><\/div><script type=\"application\/ld+json\" class=\"eqp3-schema\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"DigitalDocument\",\"name\":\"Customer Experience at the Heart of Manufacturing Service (2026)\",\"description\":\"Service is where manufacturers win or lose customers. This brochure shows how customer service, CRM and a unified support desktop come together around the service moment.\",\"inLanguage\":\"en-GB\",\"image\":\"https:\/\/eqeep.com\/content\/uploads\/2026\/07\/ifs-customer-experience-manufacturing-service-cover-scaled.png\",\"publisher\":{\"@id\":\"https:\/\/eqeep.com\/#organization\"},\"isAccessibleForFree\":true}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>&hellip; Home Resources Customer Experience at the Heart of Manufacturing Service (2026) Free brochure Customer Experience at the Heart of Manufacturing Service (2026) Service is where manufacturers win or lose customers. This brochure shows how customer service, CRM and a unified support desktop come together around the service moment. Download the brochure What the brochure [&hellip;]<\/p>\n","protected":false},"featured_media":18370,"parent":0,"template":"","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Customer Experience in Manufacturing Service (2026) | Eqeep","_yoast_wpseo_metadesc":"Customer experience capabilities for manufacturing service: CRM, unified support desktop and omnichannel communication.","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","hubspot_form_id":"","hubspot_portal_id":""},"categories":[8,14],"tags":[],"class_list":["post-18353","ebook","type-ebook","status-publish","has-post-thumbnail","hentry","category-manufacturing","category-service-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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