{"id":12366,"date":"2026-03-13T07:09:34","date_gmt":"2026-03-13T05:09:34","guid":{"rendered":"https:\/\/eqeep.com\/?page_id=12366"},"modified":"2026-07-13T22:00:14","modified_gmt":"2026-07-13T20:00:14","slug":"onderhoud-en-support","status":"publish","type":"page","link":"https:\/\/eqeep.com\/nl\/ifs-consulting\/onderhoud-en-support\/","title":{"rendered":"Onderhoud en support"},"content":{"rendered":"<div style=\"\" class=\"rlc-section rlc-section--has-bg rlc-section--min-height rlc-section--height-default rlc-section--valign-center rlc-section--split-right bg-dark\">\n            <div class=\"rlc-section__bg rlc-section__bg--split-right\">\n            <div class=\"rlc-media rlc-media--cover\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-12-18-Eqeep-bedrijfsshoot-Fini-Production-7-scaled.jpg\" alt=\"\" loading=\"lazy\">\n            <\/div>\n            <div class=\"rlc-media__overlay bg-dark-900\" style=\"opacity: 0.25;\"><\/div>\n    <\/div>\n        <\/div>\n        <div class=\"rlc-section__content\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-default) items-center \">\n        <div style=\"\" class=\"rlc-content  rlc-content--callout\">\n    <div style=\"\" class=\"rlc-content\">\n    <p class=\"act-hairline wp-block-paragraph\">IFS Consulting<\/p>\n\n\n\n<h1 class=\"wp-block-heading act-h1\">Onderhoud en support<\/h1>\n\n\n\n<p class=\"act-large wp-block-paragraph\">Uw IFS-omgeving is de motor van uw organisatie. De meeste supportpartners wachten op een ticket. Dan is de schade al gedaan.<\/p>\n\n\n<div class=\"rlc-buttons\">\n    \n<a class=\"rlc-btn rlc-btn-solid rlc-btn-default\" href=\"\/contact\">Start het gesprek<\/a>\n\n\n<\/div>\n<\/div>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n                <\/div>\n    <\/div><div style=\"\" class=\"rlc-section\">\n                <span class=\"rlc-spacer\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <div style=\"\" class=\"rlc-content\">\n    <p class=\"act-lead wp-block-paragraph\">De meeste supportpartners wachten tot u een ticket indient. Wij niet. Uw IFS-omgeving is de motor van uw organisatie. U zou niet na hoeven denken over stabiliteitsproblemen, gemiste updates of kleine problemen die uw team vertragen.<\/p>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer\"><\/span>\n        <\/div><div style=\"\" class=\"rlc-section\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <div style=\"\" class=\"rlc-content\">\n    <h2 class=\"wp-block-heading act-h2\" id=\"u-krijgt-een-partner-die-problemen-voorkomt-niet-alleen-oplost\">U krijgt een partner die problemen voorkomt, niet alleen oplost<\/h2>\n\n\n\n<p class=\"act-lead wp-block-paragraph\">Onze aanpak combineert dagelijks beheer met vooruitdenken. U krijgt snelle hulp wanneer u die nodig heeft, en een team dat al nadenkt over wat er vervolgens voor uw applicatie komt.<\/p>\n<\/div>\n    <\/div>\n        <\/div><div style=\"\" class=\"rlc-section\">\n            <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <div class=\"rlc-tabs rlc-tabs--horizontal\" x-data=\"rlcTabs('tabs-6ab892e073be6', 'uw-team-werkt-zonder-onderbreking', 'horizontal')\" x-init=\"init()\">\n        \n        <nav class=\"rlc-tabs__nav\" x-ref=\"nav\" role=\"tablist\" aria-orientation=\"horizontal\">\n                                            <button class=\"rlc-tabs__nav-item\" :class=\"activeTab === 'uw-team-werkt-zonder-onderbreking' &amp;&amp; 'rlc-tabs__nav-item--active'\" x-on:click=\"switchTab('uw-team-werkt-zonder-onderbreking')\" role=\"tab\" :id=\"'tab-tabs-6ab892e073be6-uw-team-werkt-zonder-onderbreking'\" :aria-selected=\"activeTab === 'uw-team-werkt-zonder-onderbreking' ? 'true' : 'false'\" :aria-controls=\"'panel-tabs-6ab892e073be6-uw-team-werkt-zonder-onderbreking'\" :tabindex=\"activeTab === 'uw-team-werkt-zonder-onderbreking' ? '0' : '-1'\">\n                    Uw team werkt zonder onderbreking\n                <\/button>\n                                            <button class=\"rlc-tabs__nav-item\" :class=\"activeTab === 'u-blijft-moeiteloos-up-to-date' &amp;&amp; 'rlc-tabs__nav-item--active'\" x-on:click=\"switchTab('u-blijft-moeiteloos-up-to-date')\" role=\"tab\" :id=\"'tab-tabs-6ab892e073be6-u-blijft-moeiteloos-up-to-date'\" :aria-selected=\"activeTab === 'u-blijft-moeiteloos-up-to-date' ? 'true' : 'false'\" :aria-controls=\"'panel-tabs-6ab892e073be6-u-blijft-moeiteloos-up-to-date'\" :tabindex=\"activeTab === 'u-blijft-moeiteloos-up-to-date' ? '0' : '-1'\">\n                    U blijft moeiteloos up-to-date\n                <\/button>\n                                            <button class=\"rlc-tabs__nav-item\" :class=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie' &amp;&amp; 'rlc-tabs__nav-item--active'\" x-on:click=\"switchTab('u-krijgt-advies-op-maat-van-uw-situatie')\" role=\"tab\" :id=\"'tab-tabs-6ab892e073be6-u-krijgt-advies-op-maat-van-uw-situatie'\" :aria-selected=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie' ? 'true' : 'false'\" :aria-controls=\"'panel-tabs-6ab892e073be6-u-krijgt-advies-op-maat-van-uw-situatie'\" :tabindex=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie' ? '0' : '-1'\">\n                    U krijgt advies op maat van uw situatie\n                <\/button>\n                        <div class=\"rlc-tabs__indicator\" x-ref=\"indicator\"><\/div>\n        <\/nav>\n\n        \n        <div class=\"rlc-tabs__panels\">\n            <button class=\"rlc-tabs__accordion-trigger\" x-on:click=\"switchTab('uw-team-werkt-zonder-onderbreking')\" :class=\"activeTab === 'uw-team-werkt-zonder-onderbreking' &amp;&amp; 'rlc-tabs__accordion-trigger--active'\" :aria-expanded=\"activeTab === 'uw-team-werkt-zonder-onderbreking' ? 'true' : 'false'\">\n    <span>Uw team werkt zonder onderbreking<\/span>\n    <svg class=\"rlc-tabs__accordion-icon\" viewbox=\"0 0 20 20\" fill=\"currentColor\" width=\"20\" height=\"20\">\n        <path fill-rule=\"evenodd\" d=\"M5.23 7.21a.75.75 0 011.06.02L10 11.168l3.71-3.938a.75.75 0 111.08 1.04l-4.25 4.5a.75.75 0 01-1.08 0l-4.25-4.5a.75.75 0 01.02-1.06z\" clip-rule=\"evenodd\"><\/path>\n    <\/svg>\n<\/button>\n\n\n<div class=\"rlc-tabs__panel  \" x-show=\"activeTab === 'uw-team-werkt-zonder-onderbreking'\" x-transition:enter=\"rlc-tabs__panel--enter\" x-transition:enter-start=\"rlc-tabs__panel--enter-start\" x-transition:enter-end=\"rlc-tabs__panel--enter-end\" role=\"tabpanel\" id=\"panel-uw-team-werkt-zonder-onderbreking\" x-cloak>\n    <div style=\"\" class=\"rlc-content\">\n    <h3 class=\"wp-block-heading act-h3\" id=\"uw-team-werkt-zonder-onderbreking\">Uw team werkt zonder onderbreking<\/h3>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Ons serviceteam bewaakt uw omgeving actief. Gebruikers melden problemen via onze service desk en krijgen snel hulp. Eenvoudige problemen worden direct opgelost. Complexe gaan naar een specialist. Het doel is steeds de verstoring van uw bedrijfsvoering zo laag mogelijk te houden.<\/p>\n<\/div>\n<\/div>\n\n\n<button class=\"rlc-tabs__accordion-trigger\" x-on:click=\"switchTab('u-blijft-moeiteloos-up-to-date')\" :class=\"activeTab === 'u-blijft-moeiteloos-up-to-date' &amp;&amp; 'rlc-tabs__accordion-trigger--active'\" :aria-expanded=\"activeTab === 'u-blijft-moeiteloos-up-to-date' ? 'true' : 'false'\">\n    <span>U blijft moeiteloos up-to-date<\/span>\n    <svg class=\"rlc-tabs__accordion-icon\" viewbox=\"0 0 20 20\" fill=\"currentColor\" width=\"20\" height=\"20\">\n        <path fill-rule=\"evenodd\" d=\"M5.23 7.21a.75.75 0 011.06.02L10 11.168l3.71-3.938a.75.75 0 111.08 1.04l-4.25 4.5a.75.75 0 01-1.08 0l-4.25-4.5a.75.75 0 01.02-1.06z\" clip-rule=\"evenodd\"><\/path>\n    <\/svg>\n<\/button>\n\n\n<div class=\"rlc-tabs__panel  \" x-show=\"activeTab === 'u-blijft-moeiteloos-up-to-date'\" x-transition:enter=\"rlc-tabs__panel--enter\" x-transition:enter-start=\"rlc-tabs__panel--enter-start\" x-transition:enter-end=\"rlc-tabs__panel--enter-end\" role=\"tabpanel\" id=\"panel-u-blijft-moeiteloos-up-to-date\" x-cloak>\n    <div style=\"\" class=\"rlc-content\">\n    <h3 class=\"wp-block-heading act-h3\" id=\"u-blijft-moeiteloos-up-to-date-en-veilig\">U blijft moeiteloos up-to-date en veilig<\/h3>\n\n\n\n<p class=\"act-body wp-block-paragraph\">IFS levert twee grote releases per jaar, R1 en R2. Om support te behouden en extra kosten te vermijden, mag u maximaal twee versies achterlopen. U hoeft dit zelf niet bij te houden. Wij plannen updates met u in, beoordelen de impact vooraf en zorgen voor een beheerste overgang.<\/p>\n<\/div>\n<\/div>\n\n\n<button class=\"rlc-tabs__accordion-trigger\" x-on:click=\"switchTab('u-krijgt-advies-op-maat-van-uw-situatie')\" :class=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie' &amp;&amp; 'rlc-tabs__accordion-trigger--active'\" :aria-expanded=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie' ? 'true' : 'false'\">\n    <span>U krijgt advies op maat van uw situatie<\/span>\n    <svg class=\"rlc-tabs__accordion-icon\" viewbox=\"0 0 20 20\" fill=\"currentColor\" width=\"20\" height=\"20\">\n        <path fill-rule=\"evenodd\" d=\"M5.23 7.21a.75.75 0 011.06.02L10 11.168l3.71-3.938a.75.75 0 111.08 1.04l-4.25 4.5a.75.75 0 01-1.08 0l-4.25-4.5a.75.75 0 01.02-1.06z\" clip-rule=\"evenodd\"><\/path>\n    <\/svg>\n<\/button>\n\n\n<div class=\"rlc-tabs__panel  \" x-show=\"activeTab === 'u-krijgt-advies-op-maat-van-uw-situatie'\" x-transition:enter=\"rlc-tabs__panel--enter\" x-transition:enter-start=\"rlc-tabs__panel--enter-start\" x-transition:enter-end=\"rlc-tabs__panel--enter-end\" role=\"tabpanel\" id=\"panel-u-krijgt-advies-op-maat-van-uw-situatie\" x-cloak>\n    <div style=\"\" class=\"rlc-content\">\n    <h3 class=\"wp-block-heading act-h3\" id=\"u-krijgt-advies-op-maat-van-uw-situatie\">U krijgt advies op maat van uw situatie<\/h3>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Omdat we uw processen en configuratie van binnen en buiten kennen, komt elke IFS-update met helder advies over welke nieuwe functies uw aandacht werkelijk waard zijn. We signaleren de relevante en komen met concrete suggesties voor de volgende stap.<\/p>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <\/div><div style=\"\" class=\"rlc-section rlc-section--valign-center\">\n                <span class=\"rlc-spacer\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-section) items-center \">\n        <div style=\"\" class=\"rlc-content\">\n    <h2 class=\"wp-block-heading act-h2\" id=\"managed-services-heldere-afspraken-voorspelbare-kosten\">Managed Services: heldere afspraken, voorspelbare kosten<\/h2>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Kies uit vier Managed Services-niveaus. Elk niveau biedt een vaste maandelijkse vergoeding en een duidelijke scope. Prefereert u flexibiliteit, dan is er ook een vooraf betaald supportpakket beschikbaar. We bepalen samen welk model het beste bij uw situatie past.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checklist\">\n<li>Bronze: reactieve ondersteuning met een responstijd binnen 4 kantooruren voor standaardproblemen.<\/li>\n\n\n\n<li>Silver: proactieve monitoring plus gepland updatebeheer twee keer per jaar.<\/li>\n\n\n\n<li>Gold: persoonlijk accountbeheer, releaseanalyse en kwartaalreviews.<\/li>\n\n\n\n<li>Platinum: volledig applicatiebeheer met prioriteitsrespons en een vaste consultant die uw omgeving kent.<\/li>\n<\/ul>\n<\/div>\n\n\n<div style=\"\" class=\"rlc-content\">\n    <div class=\"rlc-media rlc-media--cover rlc-media--16-9\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-scaled.jpg\" class=\"attachment-full size-full\" alt=\"Eqeep photoshoot september 2024 Fini Production 46\" loading=\"lazy\" srcset=\"https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-scaled.jpg 2560w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-300x200.jpg 300w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-1024x683.jpg 1024w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-768x512.jpg 768w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-1536x1024.jpg 1536w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/Eqeep-photoshoot-september-2024-Fini-Production-46-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\">\n            <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer\"><\/span>\n        <\/div><div style=\"background-color: var(--color-mode);\" class=\"rlc-section rlc-section--valign-center fg-mode\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-section) items-center \">\n        <div style=\"\" class=\"rlc-content\">\n    <div class=\"rlc-media rlc-media--cover rlc-media--16-9\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-scaled.jpg\" class=\"attachment-full size-full\" alt=\"2025 10 24 Fotoshoot Eqeep Fini Production 97\" loading=\"lazy\" srcset=\"https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-scaled.jpg 1707w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-200x300.jpg 200w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-683x1024.jpg 683w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-768x1152.jpg 768w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-1024x1536.jpg 1024w, https:\/\/eqeep.com\/content\/uploads\/2026\/04\/2025-10-24-Fotoshoot-Eqeep-Fini-Production-97-1365x2048.jpg 1365w\" sizes=\"auto, (max-width: 1707px) 100vw, 1707px\">\n            <\/div>\n    <\/div>\n<\/div>\n\n\n<div style=\"\" class=\"rlc-content\">\n    <h2 class=\"wp-block-heading act-h2\" id=\"u-heeft-een-partner-die-met-u-meedenkt\">U heeft een partner die met u meedenkt<\/h2>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Goede ondersteuning is gebouwd op een echte relatie. Onze accountmanager neemt regelmatig contact op &ndash; niet om iets te verkopen, maar om te begrijpen wat er werkelijk speelt. Wat verandert er in de organisatie? Waar zitten knelpunten? We bespreken ook gebruiksrapportages met u zodat uw contract passend blijft. U zou niet meer moeten betalen dan u nodig heeft.<\/p>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <\/div><div style=\"background-color: var(--color-mode);\" class=\"rlc-section rlc-section--valign-center fg-mode\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-section) items-center \">\n        <div style=\"\" class=\"rlc-content\">\n    <h2 class=\"wp-block-heading act-h2\" id=\"uw-concrete-deliverables\">Uw concrete deliverables<\/h2>\n<\/div>\n\n\n<div style=\"\" class=\"rlc-content\">\n    <ul class=\"wp-block-list is-style-checklist\">\n<li>Dagelijkse monitoring en beheer van uw omgeving.<\/li>\n\n\n\n<li>Proces- en fit-gap-analyses voor nieuwe releases.<\/li>\n\n\n\n<li>Tijdige en grondig geteste technische upgrades.<\/li>\n\n\n\n<li>Hyper Care na de go-live voor directe ondersteuning.<\/li>\n\n\n\n<li>Accountbeheer met een vast, persoonlijk aanspreekpunt.<\/li>\n\n\n\n<li>Een soepele overdracht wanneer u overstapt van een andere partner.<\/li>\n<\/ul>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <\/div><div style=\"\" class=\"rlc-section rlc-section--has-bg rlc-section--valign-center bg-accent rlc-cols--2-1\">\n            <div class=\"rlc-section__bg \">\n            <div class=\"rlc-media rlc-media--cover\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic.jpg\" alt=\"\" loading=\"lazy\">\n            <\/div>\n    <\/div>\n        <\/div>\n        <div class=\"rlc-section__content\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-section) items-center \">\n        <div style=\"\" class=\"rlc-content\">\n    \n<\/div>\n\n\n<div style=\"background-color: var(--color-mode);\" class=\"rlc-content rlc-content--card fg-mode\">\n    <p class=\"act-hairline wp-block-paragraph\">KLANTVERHAAL<\/p>\n\n\n\n<p class=\"act-h3 wp-block-paragraph\">Optronica: proactive service management with IFS FSM<\/p>\n\n\n\n<p class=\"act-caption wp-block-paragraph\">Na de go-live had Optronica een partner nodig die problemen voorbleef in plaats van te wachten op tickets. Eqeep verzorgt doorlopend IFS FSM-beheer, waardoor ondersteuning voorspelbaar is in plaats van reactief.<\/p>\n\n\n<div class=\"rlc-buttons\">\n    \n<a class=\"rlc-btn rlc-btn-outline rlc-btn-default\" href=\"\/customer-stories\/optronica-chooses-eqeep-and-ifs-field-service-management-to-optimize-its-service-operations\">Lees de volledige case<\/a>\n\n\n<\/div>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n                <\/div>\n    <\/div><div style=\"\" class=\"rlc-section\">\n                <span class=\"rlc-spacer\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <div style=\"\" class=\"rlc-content\">\n    <h3 class=\"wp-block-heading has-text-align-center act-h2\" id=\"klanten-vertrouwen-op-eqeep\">Klanten vertrouwen op Eqeep<\/h3>\n<\/div>\n    <\/div>\n        <\/div><div style=\"\" class=\"rlc-section\">\n                <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <div class=\"rlc-post-grid__header text-left mb-(--gap-default)  rlc-post-grid__header--with-cta \">\n                <div>\n                                            <h2 class=\"act-h2\" id=\"klantverhalen\">Klantverhalen<\/h2>\n                                                        <\/div>\n                                    <div class=\"rlc-post-grid__header-cta\">\n                        <a class=\"rlc-btn rlc-btn-ghost rlc-btn-default\" href=\"\/customer-stories\">Bekijk alle cases<\/a>\n                    <\/div>\n                            <\/div>\n        \n                    <div class=\"grid grid-cols-1 md:grid-cols-3 gap-(--gap-default)\">\n                                                        <a href=\"https:\/\/eqeep.com\/nl\/klantverhalen\/hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems\/\" class=\"case-study-card\">\n    <div style=\"background-color: var(--color-mode);\" class=\"rlc-content rlc-content--media-card fg-mode\">\n    <div class=\"rlc-media rlc-media--cover rlc-media--16-9\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" width=\"1480\" height=\"814\" src=\"https:\/\/eqeep.com\/content\/uploads\/2020\/03\/arvatosystems-utilities-spie-niederlande-eqeeb-benelux.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/eqeep.com\/content\/uploads\/2020\/03\/arvatosystems-utilities-spie-niederlande-eqeeb-benelux.jpg 1480w, https:\/\/eqeep.com\/content\/uploads\/2020\/03\/arvatosystems-utilities-spie-niederlande-eqeeb-benelux-300x165.jpg 300w, https:\/\/eqeep.com\/content\/uploads\/2020\/03\/arvatosystems-utilities-spie-niederlande-eqeeb-benelux-1024x563.jpg 1024w, https:\/\/eqeep.com\/content\/uploads\/2020\/03\/arvatosystems-utilities-spie-niederlande-eqeeb-benelux-768x422.jpg 768w\" sizes=\"auto, (max-width: 1480px) 100vw, 1480px\">\n            <\/div>\n    <\/div>\n        \n        <div class=\"rlc-content__body\">\n            \n            <h3 class=\"act-h4\" id=\"hoe-spie-nederland-ifs-onder-controle-houdt-met-eqeep-en-arvato-systems\">Hoe SPIE Nederland IFS onder controle houdt met Eqeep en Arvato Systems<\/h3>\n\n                            <p class=\"act-caption line-clamp-3\">SPIE Nederland werkt in multi-technische dienstverlening voor sectoren waar assetbeschikbaarheid, uitvoering in het veld en procescontrole elke dag tellen. Toen de organisatie koos voor de&hellip;<\/p>\n            \n            <span class=\"case-study-card__link\">\n                Read more &rarr;\n            <\/span>\n        <\/div>\n<\/div>\n<\/a>\n                                                        <a href=\"https:\/\/eqeep.com\/nl\/klantverhalen\/eqeep-helpt-emergya-wind-technologies-de-supply-chain-te-optimaliseren-en-de-bedrijfsvoering-te-verbeteren\/\" class=\"case-study-card\">\n    <div style=\"background-color: var(--color-mode);\" class=\"rlc-content rlc-content--media-card fg-mode\">\n    <div class=\"rlc-media rlc-media--cover rlc-media--16-9\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" width=\"1210\" height=\"805\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/03\/AdobeStock_489918784.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/eqeep.com\/content\/uploads\/2026\/03\/AdobeStock_489918784.jpg 1210w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/AdobeStock_489918784-300x200.jpg 300w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/AdobeStock_489918784-1024x681.jpg 1024w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/AdobeStock_489918784-768x511.jpg 768w\" sizes=\"auto, (max-width: 1210px) 100vw, 1210px\">\n            <\/div>\n    <\/div>\n        \n        <div class=\"rlc-content__body\">\n                            <div class=\"flex flex-wrap gap-1.5\">\n                                            <span class=\"case-study-badge case-study-badge--sm\">ERP<\/span>\n                                            <span class=\"case-study-badge case-study-badge--sm\">Manufacturing<\/span>\n                                    <\/div>\n            \n            <h3 class=\"act-h4\" id=\"eqeep-helpt-emergya-wind-technologies-de-supply-chain-te-optimaliseren-en-de-bedrijfsvoering-te-verbeteren\">Eqeep helpt Emergya Wind Technologies de Supply Chain te optimaliseren en de bedrijfsvoering te verbeteren.<\/h3>\n\n                            <p class=\"act-caption line-clamp-3\">Emergya is een internationaal geori&euml;nteerd bedrijf dat windturbines van 250 kW, 500 kW tot 1 MW ontwerpt en produceert. De fullserviceorganisatie met ervaren industriespecialisten biedt&hellip;<\/p>\n            \n            <span class=\"case-study-card__link\">\n                Read more &rarr;\n            <\/span>\n        <\/div>\n<\/div>\n<\/a>\n                                                        <a href=\"https:\/\/eqeep.com\/nl\/klantverhalen\/optronica-kiest-eqeep-en-ifs-field-service-management-om-haar-service-activiteiten-te-optimaliseren\/\" class=\"case-study-card\">\n    <div style=\"background-color: var(--color-mode);\" class=\"rlc-content rlc-content--media-card fg-mode\">\n    <div class=\"rlc-media rlc-media--cover rlc-media--16-9\">\n    <div class=\"rlc-media__bg\">\n                    <img decoding=\"async\" width=\"1152\" height=\"768\" src=\"https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic.jpg 1152w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic-300x200.jpg 300w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic-1024x683.jpg 1024w, https:\/\/eqeep.com\/content\/uploads\/2026\/03\/ophthalmic-768x512.jpg 768w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\">\n            <\/div>\n    <\/div>\n        \n        <div class=\"rlc-content__body\">\n                            <div class=\"flex flex-wrap gap-1.5\">\n                                            <span class=\"case-study-badge case-study-badge--sm\">FSM<\/span>\n                                            <span class=\"case-study-badge case-study-badge--sm\">Service Management<\/span>\n                                    <\/div>\n            \n            <h3 class=\"act-h4\" id=\"optronica-kiest-eqeep-en-ifs-field-service-management-om-haar-service-activiteiten-te-optimaliseren\">Optronica kiest Eqeep en IFS Field Service Management om haar service-activiteiten te optimaliseren<\/h3>\n\n                            <p class=\"act-caption line-clamp-3\">Optronica Service BV is een onafhankelijke serviceorganisatie die zich richt op oogheelkundige apparatuur, waaronder lasers, microscopen en diagnostische apparatuur. Het bedrijf biedt onderhoudsdiensten (preventief en&hellip;<\/p>\n            \n            <span class=\"case-study-card__link\">\n                Read more &rarr;\n            <\/span>\n        <\/div>\n<\/div>\n<\/a>\n                                            <\/div>\n    <\/div>\n            <span class=\"rlc-spacer rlc-spacer--lg\"><\/span>\n        <\/div><div style=\"background-color: var(--color-mode);\" class=\"rlc-section fg-mode\">\n                <span class=\"rlc-spacer\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1  gap-0 items-start \">\n        <section class=\"eqeep-faq-content\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n  <div class=\"eqeep-faq-heading\">\n    <h2 class=\"wp-block-heading act-h2\" id=\"veelgestelde-vragen\">Veelgestelde vragen<\/h2>\n  <\/div>\n  <div class=\"eqeep-faq-accordion\">\n    <details class=\"eqeep-faq-item\" open itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n      <summary class=\"eqeep-faq-question\" itemprop=\"name\">Welke Managed Services-niveaus biedt Eqeep aan?<\/summary>\n      <div class=\"eqeep-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n        <p class=\"act-body\" itemprop=\"text\">Eqeep biedt vier Managed Services-niveaus: Bronze (reactieve ondersteuning, responstijd 4 uur), Silver (proactieve monitoring plus geplande updates), Gold (persoonlijk accountbeheer en kwartaalreviews) en Platinum (volledig applicatiebeheer met een vaste consultant).<\/p>\n      <\/div>\n    <\/details>\n    <details class=\"eqeep-faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n      <summary class=\"eqeep-faq-question\" itemprop=\"name\">Hoe gaat Eqeep om met IFS-updates binnen Managed Services?<\/summary>\n      <div class=\"eqeep-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n        <p class=\"act-body\" itemprop=\"text\">IFS levert twee grote releases per jaar. Eqeep plant updates met u in, beoordeelt de impact vooraf en zorgt voor een beheerste overgang, zodat u binnen de ondersteunde versierange blijft zonder verstoring.<\/p>\n      <\/div>\n    <\/details>\n    <details class=\"eqeep-faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n      <summary class=\"eqeep-faq-question\" itemprop=\"name\">Wat is inbegrepen in het Bronze Managed Services-niveau?<\/summary>\n      <div class=\"eqeep-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n        <p class=\"act-body\" itemprop=\"text\">Bronze omvat reactieve ondersteuning met een responstijd binnen 4 kantooruren voor standaardproblemen. Het is geschikt voor organisaties die een betrouwbare supportbasis willen zonder volledig proactief beheer.<\/p>\n      <\/div>\n    <\/details>\n  <\/div>\n<\/section>\n    <\/div>\n            <span class=\"rlc-spacer\"><\/span>\n        <\/div><div style=\"\" class=\"rlc-section bg-dark\">\n                <span class=\"rlc-spacer\"><\/span>\n        <div class=\"rlc-section__inner  grid grid-cols-1 md:grid-cols-2 gap-(--gap-section) items-start \">\n        <div style=\"\" class=\"rlc-content\">\n    <h2 class=\"wp-block-heading act-lead-heading act-h1 act-h2\" id=\"bespreek-onderhoud-en-support-met-eqeep\">Bespreek Onderhoud en support met Eqeep<\/h2>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Als onderhoud en support de volgende stap is in uw IFS-traject, helpen we dit te vertalen naar een praktisch plan met duidelijke keuzes, eigenaarschap en resultaten.<\/p>\n\n\n\n<p class=\"act-body wp-block-paragraph\">Vertel waar support te reactief is of risico oploopt. We helpen een onderhoudsmodel vormgeven dat IFS actueel houdt.<\/p>\n<\/div>\n\n\n<div style=\"\" class=\"rlc-content\">\n    <div class=\"ebook-form\" id=\"ebook-form-6ab892e07d20f\" data-portal=\"20205067\" data-form=\"5d5a1ada-6f0d-4f09-9608-843098a5e150\" data-locale=\"nl\">\n<\/div>\n<\/div>\n    <\/div>\n            <span class=\"rlc-spacer\"><\/span>\n        <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":12344,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"IFS support","_yoast_wpseo_title":"IFS Onderhoud en support | Eqeep","_yoast_wpseo_metadesc":"De meeste supportpartners wachten op tickets. 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