{"id":12388,"date":"2026-03-13T07:09:35","date_gmt":"2026-03-13T05:09:35","guid":{"rendered":"https:\/\/eqeep.com\/?page_id=12388"},"modified":"2026-07-13T22:00:26","modified_gmt":"2026-07-13T20:00:26","slug":"ifs-support","status":"publish","type":"page","link":"https:\/\/eqeep.com\/nl\/ifs-support\/","title":{"rendered":"IFS Support"},"content":{"rendered":"
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IFS Services<\/p>\n\n\n\n

IFS Support<\/h1>\n\n\n\n

Na go-live begint het echte werk: IFS beschikbaar houden, doorontwikkelen en grip houden op de omgeving. Applicatiemanagement, technische upgrades, monitoring, helpdesk en performance-optimalisatie zijn de bouwstenen van onze IFS Support, met afgesproken reactietijden en een vast aanspreekpunt dat uw omgeving kent. Niet zeker of uw IFS klaar is voor de volgende release? Begin met de gratis Release-Readiness Check.<\/p>\n\n\n

\n \nDoe de gratis Release-Readiness Check<\/a>\n\n\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n <\/span>\n <\/div>\n <\/div>
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Uw IFS-omgeving draait, u richt zich op de business<\/h2>\n\n\n\n

Uw configuratie blijft actueel, masterdata blijft schoon en workflows blijven aansluiten op hoe de business daadwerkelijk werkt. Geen helpdeskwachtrij, maar een team dat uw omgeving kent vanaf de dag dat die live ging, tegen een voorspelbaar maandbedrag.<\/p>\n\n\n

\n \nMeer over Application Management<\/a>\n\n\n<\/div>\n<\/div>\n\n\n
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Altijd actueel, nooit overvallen<\/h2>\n\n\n\n

IFS Cloud<\/a> is evergreen, en dat brengt een vast ritme mee. Service-updates verschijnen elke derde donderdag van de maand met bugfixes en securitypatches, doorgaans binnen twee dagen geïnstalleerd. Release-updates komen twee keer per jaar met nieuwe functionaliteit en vragen weken aan voorbereiding en testen. Loopt u meer dan twee versies achter, dan vervalt support. IFS Support betekent dat ritme bijhouden zonder dat de business er iets van merkt: wij plannen de cyclus rond uw bedrijfskalender, testen in een schaduwomgeving en installeren met een terugvaloptie klaar.<\/p>\n\n\n

\n \nMeer over Technical Upgrades<\/a>\n\n\n<\/div>\n<\/div>\n <\/div>\n <\/span>\n <\/div>
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Problemen oplossen die uw gebruikers nooit merken<\/h2>\n\n\n\n

Performance, beschikbaarheid en integraties continu in beeld. Wijkt iets af, dan pakken onze engineers het op vóór het eerste ticket binnenkomt.<\/p>\n\n\n

\n \nMeer over Monitoring<\/a>\n\n\n<\/div>\n<\/div>\n\n\n
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Uw team spreekt iemand die IFS kent<\/h2>\n\n\n\n

IFS-gecertificeerde consultants nemen op, met afgesproken reactietijden en een vast aanspreekpunt, in uw taal. Geen eerstelijnsmedewerkers met een script, geen triage van 48 uur, geen escalatieroulette, geen ticket dat in een wachtrij verdwijnt. Uw team spreekt iemand die het probleem ook daadwerkelijk kan oplossen.<\/p>\n\n\n

\n \nMeer over Helpdesk<\/a>\n\n\n<\/div>\n<\/div>\n <\/div>\n <\/span>\n <\/div>
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Meer uit de IFS halen die u al heeft<\/h2>\n\n\n\n

Per kwartaal kijken we naar procesperformance, doorlooptijden en adoptie. We vinden de instellingen en functionaliteiten die uw IFS harder laten werken, zonder dat uw team er extra werk aan heeft.<\/p>\n\n\n

\n \nMeer over Performance Optimization<\/a>\n\n\n<\/div>\n<\/div>\n\n\n
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Download<\/p>\n\n\n\n

Eqeep Managed Services<\/p>\n\n\n\n\n\n

Houd uw IFS-omgeving stabiel, actueel en performant met gestructureerde support, monitoring, upgrades en optimalisatie rond kritieke processen en gebruikers.<\/p>\n\n\n

\n \nDownload de whitepaper<\/strong><\/a>\n\n\n<\/div>\n<\/div>\n <\/div>\n <\/span>\n <\/div>\n <\/div>
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Evergreen forever, zonder verrassingen<\/h2>\n\n\n

Evergreen is een harde IFS-regel: twee release-updates per jaar plus maandelijkse service-updates. IFS bepaalt het ritme; u houdt de regie over het moment.<\/p>\n\n\n

Wij nemen het hele proces uit handen, van impactanalyse op uw configuratie en customizations tot test en livegang.<\/p>\n<\/div>\n <\/div>\n <\/span>\n <\/div>

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Vertrouwd door industriële leiders<\/p>\n <\/div>\n <\/span>\n <\/div>

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Begin hier<\/p>\n\n\n

Weet binnen 30 minuten waar u staat<\/h2>\n\n\n

We draaien de IFS Update Analyzer en geven een helder oordeel: klaar, deels klaar of nog niet. Plus wat uw customizations per cyclus kosten en een gepland ritme-voorstel in gewone taal. De analyse is geautomatiseerd; een vaste consultant loopt de beslissing met u door.<\/p>\n\n

\n \nVraag een upgrade readiness check aan<\/a>\n\n\n<\/div>\n<\/div>\n <\/div>\n <\/span>\n <\/div>\n\n\n
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Vragen vóór de volgende IFS-release<\/h2>\n

Evergreen support werkt wanneer release-ritme, testen en eigenaarschap duidelijk zijn vóór de update binnenkomt.<\/p>\n <\/div>\n

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\n Hoe vaak moet IFS Cloud-readiness worden gecontroleerd?<\/summary>\n
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Minimaal vóór elke release update, en eerder wanneer customizations, integraties of testcapaciteit onder druk staan. De readiness check laat zien of de omgeving zonder verrassingen actueel kan blijven.<\/p>\n <\/div>\n <\/details>\n

\n Wat gebeurt er wanneer een omgeving achterloopt?<\/summary>\n
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De kloof wordt lastiger te testen, te ondersteunen en uit te leggen aan de business. Meer dan twee versies achterlopen kan ook supportrisico geven, dus de route terug vraagt planning.<\/p>\n <\/div>\n <\/details>\n

\n Wat blijft in controle van de klant?<\/summary>\n
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Niets bereikt productie zonder akkoord. Eqeep kan de update beoordelen, voorbereiden en ondersteunen, maar de business houdt controle over timing, acceptatie en go-live.<\/p>\n <\/div>\n <\/details>\n <\/div>\n<\/section>\n <\/div>\n <\/span>\n <\/div>

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Gratis assessment<\/p>\n\n\n\n

Is uw IFS Cloud-omgeving klaar voor de volgende release?<\/h2>\n\n\n\n

IFS Cloud heeft twee release-updates per jaar, plus maandelijkse service-updates. Loopt u meer dan twee versies achter, dan kan support vervallen.<\/p>\n\n\n\n

De gratis Release-Readiness Check beoordeelt uw release-achterstand, service-update-ritme, maatwerk, EBR-compliance en testproces. We draaien de IFS Update Analyzer en geven een helder oordeel: gereed, deels gereed of nog niet. Zo houdt SPIE het IFS-beheer van 40+ organisaties onder controle.<\/a><\/p>\n<\/div>\n\n\n

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