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IFS Support
Always current, never caught off guard
Exactly the kind of problem that grows the longer you wait. We take it off your hands. Not as a technical obligation, but as a chance to make your environment better.
IFS ships two major releases a year. R1 and R2. On top of that come interim patches for security, bug fixes and performance. Fall more than two versions behind and support lapses. You pay extra as well. Yet many organisations keep postponing upgrades. Too busy, too risky, too little capacity.
Upgrading without disrupting your business
An upgrade should not be a project that keeps your team up at night. Our approach is built to keep the impact on daily operations to a minimum. We test in a shadow environment first, plan the transition together with your key users and keep a fallback scenario ready. You know exactly what happens and when.
Patches that arrive on time
Security patches do not wait for a convenient moment. We track which patches IFS releases, assess their relevance for your environment and schedule the installation. Critical patches go in immediately. Functional patches are planned around your release cycle. No backlogs, no surprises.
Turning every upgrade into a business opportunity
Most organisations upgrade to stay in support. Understandable, but it leaves opportunities on the table. With every release we look at which new IFS capabilities are relevant to your processes. AI capabilities, improved planning modules, new reporting tools. We come back with concrete advice: this is new, this fits your situation, this is worth the investment.
How it works
- Fit-gap assessment: which new capabilities fit your processes and roadmap.
- Test plan: regression tests in a shadow environment, including customizations and integrations.
- Controlled migration: planned go-live with a rollback scenario.
- Hyper Care: direct support in the first days after the upgrade.
- Documentation: everything recorded, so your team knows what changed.
Download
IFS Upgrade Journeys
A practical resource on upgrade paths, modernisation and the route to a more current IFS Cloud environment.
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Questions before an IFS technical upgrade
A technical upgrade is safest when the upgrade gap, customizations and test ownership are clear before work starts.
Check the current release, support status and distance to the latest version. Falling more than two versions behind creates support and cost risk.
We look at service-update hygiene, customizations, integrations, EBR compliance, test coverage and business processes that cannot fail.
Your team keeps the go-live decision. Eqeep prepares the evidence, test outcome and fallback route so that sign-off is informed.
Discuss technical upgrades with an IFS managed services expert
If technical upgrades cause risk, delay or recurring work, we help you determine what needs to change in your IFS operation.
Briefly share the situation, the current setup and the business impact. We make sure your question lands with the right managed services specialist.