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Far from replacing frontline workers, Industrial AI augments them: faster answers, faster training and real-time issue resolution on the factory floor.
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Intelligent service operations connect scheduling optimization, planning tools, parts management, reverse logistics and simulations in one operational picture.
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Service is where manufacturers win or lose customers. This brochure shows how customer service, CRM and a unified support desktop come together around the service…
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IFS is the only vendor named a Customers’ Choice in the Gartner Peer Insights Voice of the Customer for Field Service Management.
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Global research among manufacturing service leaders shows service shifting from cost center to growth engine: servitization goes mainstream, AI and automation take the lead and…
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IFS PSO delivers autonomous, AI-driven scheduling and route optimization across the full service lifecycle. It continuously re-plans as jobs, priorities and travel conditions change.
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Manufacturers are moving from product delivery to service-led value. That changes what service management software has to support across planning, assets, contracts and field execution.
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IFS Cloud brings ERP, service management, enterprise asset management and Industrial AI into one platform. That matters when teams need one operational view instead of…
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Utility field work is becoming harder to plan with ageing assets, tighter service windows and more pressure on every crew. The operational gain sits in…
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Utilities are under pressure to modernize the grid while keeping service reliable and work executable. AI can help, but only when people can trust the…
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Manufacturers are being pushed to connect production, service, supply chain and finance decisions faster. Industrial AI can help, but the useful gains come when teams…
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Field teams need forms that work in the flow of the job, not a separate layer of manual admin. IFS Advanced Forms helps teams capture…
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Before teams extend mobile data capture, IT needs to understand the platform shape. This technical fact sheet outlines the Advanced Forms admin site, mobile app,…
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Technical planning starts with a clear view of the components involved. This fact sheet outlines the FormsPro web admin site, mobile app, web API and…
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Energy operations depend on field measurements that are accurate, timely and ready for use in ERP. When readings stay on paper, teams lose the data…
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Field work does not always happen where the connection is stable. FormsPro supports offline work by syncing the information mobile users need before they complete…
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FormsPro is built for teams that need more than a basic checklist. The platform supports logic, tables, media, signatures and reports so forms can follow…
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FormsPro helps teams move from static forms to mobile data capture that can support field work, safety checks, service documentation and reporting.
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Field documentation can slow service teams down when forms sit outside the work. This case study shows how Airmaster approached digital forms with FormsPro.
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Service teams need accurate job information without extra admin after the visit. This use case shows how FormsPro can support mobile documentation and operational handover.
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For service teams, paperwork can delay billing and make field evidence harder to trust. Gordon Russell used FormsPro to move service documentation closer to the…
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Field teams need operational forms that fit the work and still feed the system of record. IFS Advanced Forms gives mobile users a structured way…
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Operational forms become valuable when they reflect the job instead of forcing teams into a static checklist. IFS Advanced Forms supports richer input, logic and…
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Service transformation works when the organization is ready to change how work is planned, executed and measured. A new platform cannot fix unclear ownership or…
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Manufacturing CFOs feel legacy ERP pressure in margin, reporting, working capital and operational control. The question is not only whether the system is old, but…
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Utility operations are becoming budget decisions as much as asset decisions. Teams need a clearer line between long-term investment, maintenance planning and field execution.
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Energy and utilities organizations need resilience that shows up in daily operations, not only in board-level plans. Asset data, work execution and investment choices have…
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Digital forms create value when they are connected to the systems people already use. Integrated forms help teams capture work at the source and make…
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IFS Advanced Forms extends mobile work by connecting forms to IFS solutions and related business applications. That matters when field data needs to flow back…
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phs Group mobilizes over 700 field technicians across 23 depots and achieves a 35% gain with IFS AI scheduling tools.
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IFS AI-enabled dynamic PSO boosts field service productivity by 25% at Konica Minolta Business Solutions (UK), delivering a 4.36x ROI over 18 months.
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Electrolux is transforming its European field service operations with IFS to deliver operational excellence at the Moment of Service.
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With over 440 locations and 260 production facilities, Bosch shows how a connected worker platform scales across a diverse enterprise.
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Tetra Pak, a leading food packaging and processing company with 25,000+ employees, is eradicating man and method losses in production with connected worker technology.
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Are your KPIs still up to date?
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The energy, utilities and infrastructure sector is undergoing rapid transformation: from the energy transition and stricter sustainability goals to complex projects and digital transformation. How…
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An introduction to IFS for transmission and distribution: who we are, the utility sectors we serve, and where our software supports your assets, work and…
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Choosing the right IT software solution is critical, whether it is an Enterprise Resource Planning or a Service Management solution. But what is perhaps even…
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IFS has been recognized a Leader in the Gartner Magic Quadrant Field Service Management report for the sixth time in a row, with the highest…
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Looking for an ESM solution but don't know where to start? Read this comprehensive guide to find the solution that's right for you. This guide…
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Asset management—where it all began. It's the legacy of IFS, and for more than 30 years, they have refined the technology to support some of…
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Customers want outstanding, seamless service at all times, regardless of the complexity of the assets you maintain, the personnel in the field, or the supply…
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IFS Planning & Scheduling Optimization (IFS PSO) enables you to manage the strategic, operational and tactical elements of resource planning. At its core, IFS PSO…
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In the real world, there is a huge gap between the drawing board and day-to-day operations. The same is true for business processes and operations.…
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Navigate industry disruption with integrated construction ERP software that promotes best practices and supports current construction technologies such as BIM and offsite construction.
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IFS process manufacturing software includes mixed-mode production capabilities for process, make-to-stock, make-to-order and batch—in combination with line-based repetitive production—or any combination of the above.
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In today's life sciences manufacturing industry, having a modern, capable software solution is critical. With ever-increasing expectations for sustainability, productivity, and efficiency, anything less than…
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IFS Implementation Methodology is structured to help our customers implement IFS software to achieve their goals in a timely and cost-effective manner.
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Maintaining the status quo using legacy systems is no longer an option in today’s competitive and customer-centric environment. This independent study from IDC highlights the…
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Enterprise adoption depends on whether mobile teams can use the solution in daily work. This case study looks at how Brandt approached FormsPro adoption across…
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