IFS Intelligence: from question to approved action
Industrial AI from IFS that answers from your live operational data and prepares the next step. Eqeep sets it up with your team, and you decide what it may do.
What changes when AI works on your operational data?
You get answers from the data you run your operation on, not from documents.
IFS Intelligence reads orders, production, logistics and maintenance in IFS and in connected systems. It sees how they depend on each other: a late order affects production, and a failed pump affects delivery.
It is built for asset- and service-intensive organisations, such as manufacturers, energy and utility companies and service organisations. Your planners and managers see what is happening and what to do next, without searching through screens or combining exports.
What happens when you ask IFS Intelligence a question?
It answers from your live IFS data, prepares the next step and waits for your approval. Follow the four steps, or choose one yourself.
Illustration based on the IFS launch demo. The figures are examples.
Good afternoonWhat should we look at?
Write a message or type / for prompts
Orders at risk next quarterJobs at risk of an SLA breachParts below minimum stock
Show me the status of any feed pumps that are at risk across my sites.
Worked for 44 s · 10 tool calls
I checked the main feed pumps across your sites. Three stations are out of service and one inspection is due in 5 days.
Asset statusMain feed pumps
Health score50%View health score →
Open work orders8View work orders →
Total maintenance cost€284,500View cost analysis →
Station
Name
Status
Next inspection
Open WOs
Asset class
RS01
Riverside Power Station
✓Active
90 days
0
Progressive cavity pumps
CS02
Creekside Power Station
✕Out of service
–
3
Mixed flow pumps
ES03
Eastside Power Station
✕Out of service
–
1
Axial flow pumps
HS04
Hillside Power Station
✕Out of service
–
4
Submersible pumps
LS05
Lakeside Power Station
!Inspection due
5 days
0
Centrifugal pumps
WS06
Westside Power Station
✓Active
180 days
0
Vertical turbine pumps
SourcesAsset registerWork ordersInspection plan
Show me the status of any feed pumps that are at risk across my sites.
HS04 Hillside has the most open work orders. I prepared one combined work order and booked a technician slot. It needs your approval.
Prepared changeNeeds approvalApproved
Work orderCombine 4 open work orders at HS04TechnicianTeam B · Thursday 07:00ApproverMaintenance planner
Nothing is committed until you approve.
DeclineApproveApproved
Approved by you · WO-2291 created · logged in the audit trail
Saved. “Feed pumps at risk” is now a Lens, and a Skill runs the check every morning.
LensFeed pumps at riskLive
Updated 07:02 from live IFS data
3out of service1inspection due8open work orders
Health score, last 7 days
SkillDaily pump check
Every day at 07:00
Flags pumps at risk and drafts the escalations. Nothing is sent without approval.
Across your operation
Where does IFS Intelligence help your team?
Wherever one decision affects the next. A late order affects production, a production change affects maintenance and a maintenance issue affects delivery. IFS Intelligence connects that context, so each role acts on the same picture.
Invest
For project and engineering managers
When a project slips, IFS Intelligence shows the impact and prepares the change order. It routes the change for approval in one conversation. Nothing changes until you sign off.
When a line goes down, you see which orders are affected and get the fix prepared for your approval. Digital workers chase supplier confirmations and bring you in only when a decision is needed.
When an asset fails, you see the impact on service levels and get the work order and technician changes prepared for approval. A daily Skill flags jobs at risk and drafts the escalations.
Raise a purchase requisition, submit timecards or chase overdue receivables in one conversation. The chat prepares the record change, and nothing is committed until you approve.
Ask with Cowork, delegate with Loops and build with Runway. All three work within the identities, permissions and approvals your organisation already uses.
CoworkLoopsRunway
Line 3 is down. What’s the impact?
3 shipments at risk · 12 units affected
Purchase requisition preparedReview
Work with AI
Cowork: ask and act in one conversation
For questions and one-off changes. Planners and managers ask, see the impact and approve the prepared change, such as a purchase requisition. Nothing is committed without approval.
CoworkLoopsRunway
Supplier confirmationsRunning
PO-4471✓ Confirmed
PO-4475✓ Confirmed
PO-4480! 2 days late · escalated
Delegate to AI
Loops: hand over routine work, within limits
For work that follows rules, such as chasing supplier confirmations or scheduling maintenance. Digital workers do the routine work. Your team sets the limits and handles the exceptions.
CoworkLoopsRunway
Require a reason when a work order is postponed.
Specification✓ Ready
Prototype✓ Ready
Ready for your reviewOpen
Build with AI
Runway: from requirement to tested change
For extensions and upgrades. Describe a change in plain language. Runway turns it into a specification and a prototype that you review before development starts.
IFS shows how IFS Intelligence answers questions, prepares actions and lets people approve them. The video lasts about three minutes.
You keep the decisions
Who decides what the AI may see and do?
You do. The rules you already have in IFS apply to the AI as well.
IFS Intelligence works through the IFS Industrial AI Harness. It uses your existing identities, inherits permissions from connected systems and follows your approval steps. Every decision and action is logged.
The answers are only as reliable as your master data and permissions. That is why we check data quality, roles and approval steps before your team relies on the results.
Detected machine stoppage (MC-03)14:32 · Real-time sensor data
Checked alternative capacity (Line 4)14:33 · Resource availability
Validated routing and tooling14:33 · Engineering data
Prepared recommendation14:34 · Move SO-48219 to Line 4
You decide what AI sees
The activity log shows each step: what was detected, which data was checked and what is recommended.
IFS Intelligence
Planner approval required
Requested changeMove SO-48219 to Line 4Affects3 production ordersApproval byProduction planner
I can prepare this schedule change, but I can’t commit it to the production plan under your current permissions.
CancelRequest approval
You decide what AI does
When a change falls outside a user’s permissions, IFS Intelligence prepares it and asks the responsible planner for approval.
IFS Intelligence
Decision recorded
Production plannerRecorded today, 11:34
Recommendation declined. No changes have been made to the production schedule.
View full audit trail
You decide who is involved
Every decision is recorded, including declined recommendations. Nothing changes until the right person signs off.
How do we start with IFS Intelligence?
We take the lead. You keep the decisions. We start with one decision your team makes every day or every week, and build from there.
Choose
Pick one recurring decision
Together with your team we choose a decision that recurs, such as jobs at risk or late orders.
You get: one use case and the question it must answer.
People decide: you choose the first use case.
Check
Check data, roles and approvals
We review master data quality, permissions and approval steps in IFS, so the answers can be trusted.
You get: a short list of fixes before you start.
Build
Set up a first Lens or Skill
We build it with your key users and test it against the work they do every day.
You get: a working Lens or Skill on your own data.
Decide
Decide what goes into daily use
You see the results in your own data and choose the next step.
People decide: you decide what moves into daily use.
Process industries
How do you start with IFS Intelligence in the process industries?
IFS Intelligence is Industrial AI from IFS that answers from your live operational data and prepares the next step. In the process industries, you start with IFS Intelligence by picking one decision that keeps coming back, such as releasing a batch.
IFS currently gives access to IFS Intelligence through a waitlist on ifs.com. In the meantime, Eqeep reviews your data and permissions in IFS Cloud, so you can start as soon as you have access.
IFS aims its software for the process industries at food and beverage, chemicals, life sciences, and paint and coatings. In all four, many decisions hinge on a batch. A recipe sets what goes in, an analysis decides whether the batch can be released and an expiry date sets how long it keeps.
When a pump or mixer fails, the production schedule shifts. In a recall or an audit, you want to be able to show quickly which raw material lot went into which finished batch.
IFS Intelligence can only make those links if the data sits in IFS Cloud or a connected system. That data does not have to be perfect, just good enough for the first decision. If you still track batches and analyses on paper or in separate spreadsheets, IFS Intelligence is not your first step yet. Start with lot and batch tracking in IFS Cloud.
Whoever makes the decision today keeps making it. You choose which decision to start with. Eqeep builds the first Lens or Skill for it with your key users.
Do you release this batch?
For quality managers and production planners
An analysis falls outside its specification limits. The quality manager has to choose between releasing the batch, setting it aside or sending it back for rework.
According to the IFS documentation, a control plan can stop you from receiving a batch into stock until all its analyses are confirmed. Until then the batch waits, and so do the customer orders that need it.
That is why the first Lens shows exactly those batches, with their open or out-of-spec analyses and the customer orders behind them. Before we build it, we check that IFS Cloud records analysis results per shop order and batch, and who may see them.
People decide: the quality manager makes the call on the batch.
Material requirements planning (MRP) already accounts for expiring stock when a part requires an expiry date. The IFS documentation explains that MRP first uses a lot for demand that falls before its expiry date. It deducts whatever is left from projected stock and plans new supply to cover it.
Each week, a Skill puts those leftover lots in front of the planner while there is still time to act. The planner decides whether to use a lot after all, for instance by bringing a later order forward, or to write it off.
For this, your parts need lot or batch tracking and a shelf life. IFS Cloud commonly calculates the expiry date from that shelf life at receipt. Whether the Skill becomes a fixed part of weekly planning is up to you.
When do you take the equipment offline for maintenance?
For maintenance and production planners
Maintenance and production choose the maintenance window together. It gets harder when a pump or mixer is at risk and the production schedule is full.
A first Lens shows which equipment is at risk, which work orders are open and when maintenance is planned. A Skill also flags jobs at risk every morning.
Beforehand, we go through your equipment, maintenance plans and work orders in IFS Cloud with your maintenance planner.
People decide: which maintenance window balances production, cost and risk.
IFS Intelligence is Industrial AI from IFS that answers questions from your live IFS data and prepares actions for people to approve. It is built for asset- and service-intensive industries. IFS launched it on 13 October 2026. It brings AI into daily work and connects it to the operational data, processes and industrial context already in IFS.
How do you start with IFS Intelligence in the process industries?
In the process industries, you start with IFS Intelligence by picking one decision that keeps coming back, such as releasing a batch. IFS Intelligence is Industrial AI from IFS that answers from your live operational data and prepares the next step. IFS aims its software for the process industries at food and beverage, chemicals, life sciences, and paint and coatings. IFS currently gives access through a waitlist on ifs.com, and in the meantime Eqeep prepares your data, permissions and first use case.
What can we do with IFS Intelligence?
Ask, act and delegate. Ask questions in plain language about your business and operational data. Act on the answer by weighing options and completing work across processes. Delegate defined work to AI agents and digital workers, with people involved where needed.
Does it take action or only answer questions?
Both, within limits you set. IFS Intelligence weighs possible actions and their impact and recommends a next step. Cowork prepares the action and runs it after a person approves. Loops run defined workflows and escalate when judgement or approval is needed.
How does IFS Intelligence keep people in control?
Through your existing identities, permissions, business rules and approvals. People review recommendations, approve or decline actions and stay involved wherever judgement is needed. Every decision and action is recorded in an audit trail.
How is IFS Intelligence secured and governed?
With the IFS Industrial AI Harness. It applies your identities, permissions, policies and approvals to AI agents, digital workers and automation, so they only access data and take actions they are authorised for. According to IFS, no raw data is sent to external AI providers.
How does IFS Intelligence relate to Industrial AI in IFS Cloud?
Industrial AI is IFS’s term for AI built into its software. IFS Intelligence brings this together in Cowork, Loops and Runway, governed by the Industrial AI Harness. See Industrial AI in IFS Cloud.
Can we use IFS Intelligence today?
IFS currently gives access through a waitlist on ifs.com. In the meantime, Eqeep prepares your data, permissions and first use case, so you can start once access is available.
What data must be in IFS Cloud before we start with IFS Intelligence?
The data your first decision needs. For batch release, that means lot and batch numbers, analysis results and the orders waiting for the batch. For maintenance, it means your equipment, maintenance plans and work orders. Eqeep checks that data and the permissions before your team relies on the answers.
How is IFS Intelligence licensed?
IFS describes an enterprise-wide licence for all in-scope licensed IFS software, without feature tiers. It includes an entitlement of AI executions as a fair-usage cap. Eqeep checks with you and IFS what your current agreement covers.
Can Runway help with an upgrade from IFS Applications 10?
Yes, as input. IFS positions Runway to speed up migration, configuration and extension from plain-language requirements. Eqeep uses its output for the design, and your team approves every change. According to IFS, Extended Support for IFS Applications 10 ends on 27 March 2028. Plan your upgrade.
Who you will talk to
Discuss your data, processes and first use case for IFS Intelligence with Robert Kool.
