In the months after go-live, attention moves to the next project and workarounds creep back in. The CFO or business case owner sees the original business case quietly stop being a reference. A value check puts that business case next to how IFS Cloud is used today and turns the gap into a prioritised backlog. Eqeep runs these value checks as IFS Specialized Partner in the Benelux.
For the process owner in operations, a planner who books hours differently or a warehouse that skips a step triggers no alarm, but it distorts every report. Process mining reconstructs from the IFS data how processes actually run and puts that next to the designed flow. Service and team managers see the same drift when new colleagues are trained by colleagues instead of by design.
The CIO and IT lead feel it at every release update: energy goes into regression testing and new functionality is never absorbed. Each update can instead be a moment to choose which new IFS capabilities fit your roadmap. The functional administrator, stuck in incidents, gains room through quarterly reviews of process performance, response times and adoption. For organisations still on IFS Applications 10, Extended Support ends on 27 March 2028; read how we plan technical upgrades.