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IFS Success keeps your business case on track after go-live

Go-live is not the finish line. The business case is only earned when adoption, data quality and the update rhythm keep getting attention. IFS Success keeps that attention organised.

Value realisation after go-live: where value leaks first

In the months after go-live, attention moves to the next project and workarounds creep back in. The CFO or business case owner sees the original business case quietly stop being a reference. A value check puts that business case next to how IFS Cloud is used today and turns the gap into a prioritised backlog. Eqeep runs these value checks as IFS Specialized Partner in the Benelux.

For the process owner in operations, a planner who books hours differently or a warehouse that skips a step triggers no alarm, but it distorts every report. Process mining reconstructs from the IFS data how processes actually run and puts that next to the designed flow. Service and team managers see the same drift when new colleagues are trained by colleagues instead of by design.

The CIO and IT lead feel it at every release update: energy goes into regression testing and new functionality is never absorbed. Each update can instead be a moment to choose which new IFS capabilities fit your roadmap. The functional administrator, stuck in incidents, gains room through quarterly reviews of process performance, response times and adoption. For organisations still on IFS Applications 10, Extended Support ends on 27 March 2028; read how we plan technical upgrades.

Specialisations that keep IFS delivering

After go-live, these specialisations do the work, from measuring and upgrading to training.

Development and optimisation

You want every release to deliver something

Training and education

You want new colleagues trained by design

Process mining

You want to see how processes really run

Performance optimisation

You want IFS to work harder for you

Technical upgrades

You want updates without disruption

Application management

You want configuration and data to stay current

IFS after go-live: customer stories

Emergya Wind Technologies

Emergya Wind Technologies, from Excel workarounds back to IFS

EWT designs and produces wind turbines of 250 kW, 500 kW and 1 MW. A third party had implemented IFS with little user involvement, and many users switched to Excel. Management and key users were interviewed, Eqeep verified and tested the upgrade to version 9, and the quality of data such as lead times, minimum order quantities and lot sizes was improved. With direct material bookings, vans are now refilled more accurately and on time. Positive user feedback led EWT to explore IFS for other departments.

One chain from go-live to business case

Go-live is not the finish line. The business case is earned when adoption, data quality and the update rhythm keep getting attention.

  1. Measure

    Value check and process mining

    The original business case next to how IFS Cloud is used today, and the actual process flow next to the designed one.

  2. Decide

    A prioritised backlog

    The gap becomes a prioritised backlog. Each release update is a moment to choose which new capabilities fit your roadmap.

    People decide: teams choose which changes create value and which can wait.

  3. Improve

    Development, training and performance

    New functionality adopted in a steady cycle, training per role, and quarterly reviews of process performance and adoption.

  4. Measure again

    Business case back in view

    Adoption, data quality and usage measured again around the release rhythm and after major process changes.

The evergreen rhythm as an opportunity, not an obligation

Evergreen rhythm

IFS Cloud is evergreen: service updates every third Thursday of the month, release updates twice a year.

IFS support and updates

Data quality

Data erodes silently, so we measure master data quality and its trend over time.

Application management

Adoption

Adoption per team, role and location shows whether people use IFS as designed.

Training and education

Performance

In our experience, the bottleneck is usually in configuration, data model or process setup.

Performance optimisation

Questions after IFS go-live

How often should value be checked after go-live?

Check value at least around the release rhythm and after major process changes. Adoption, data quality and usage patterns shift faster than most business cases assume.

What if adoption is lower than expected?

Start with the work people avoid or duplicate outside IFS. That usually shows whether the issue is process design, data, training or missing ownership. Training and education covers the knowledge side.

How does the evergreen rhythm help?

The update rhythm creates regular moments to improve, not only to stay supported. Teams choose which changes create value and which can wait. Development and optimisation assesses which new features are worth turning on.

How does IFS Success relate to IFS Support?

IFS Support handles the operational side: applying updates, testing and keeping the environment stable. IFS Success decides what each update should deliver. The improvements that follow land with IFS Consulting.

Who you will talk to

The colleague who keeps your business case in view after go-live.

  • Robert Kool, Solution Architect at Eqeep

    Robert Kool

    Solution Architect

    Utrecht, Netherlands