Application management
You run IFS Cloud. The system is live. But who keeps it sharp? Who notices a workflow slowing down before users start complaining? Who knows which new IFS feature will actually speed up your processes?
Most managed service providers react to problems. We prevent them. Our Application Management team knows your configuration, your processes, and your users. Not from a manual, because we were there when the system was built.
You get a team that knows your environment inside out
Our management team works daily in IFS environments across manufacturing, energy, and service organizations. That experience works for you. We monitor actively, spot deviations, and act before there’s any impact on your users.
Functional management that goes beyond tickets
Anyone can push a configuration change. Understanding what that change does to your inventory planning or invoicing process takes someone who gets your business. Our functional consultants combine IFS expertise with process knowledge. They think about how things can be better, and how to make it better.
Technical management without the worry
Database performance, integrations, authorizations, batch jobs. The technical foundation under your application needs to be solid. Our technical team watches over platform stability and steps in where needed. Proactively, not when the system has already ground to a halt.
The right scope for your organisation
Application management can cover the basics, such as service desk, incident handling and standard monitoring, up to a dedicated team with proactive advice, release guidance and strategic reviews. We help you choose the scope that fits the size and complexity of your organisation.
What you get
- Daily monitoring and proactive management of your IFS environment.
- Functional application management by certified IFS consultants.
- Technical application management including database, integrations, and performance.
- Single point of contact through our service desk with defined SLAs.
- Periodic management reports on usage, incidents, and improvement opportunities.
- Account management with a dedicated, personal point of contact.
Discuss application management with an IFS managed services expert
If application management is becoming a source of risk, delay or recurring effort, we can help you assess what needs to change in your IFS operating model.