Training and education
IFS ERP training from Eqeep teaches key users and end users how to do their own job in your IFS configuration, not what IFS can do in general. Eqeep, an IFS Specialized Partner in the Benelux, starts with a knowledge gap analysis and builds the training per role and department.
What does IFS ERP training cover?
It covers the work your people do in your own IFS Cloud set-up, per role and department. Eqeep delivers role-specific training based on your actual configuration: a knowledge gap analysis, training materials per role and department, hands-on workshops led by domain specialists and structured knowledge retention documentation.
That goes for IFS key user training and IFS end user training alike. The aim is not to show what IFS can do. The aim is that people can do their own job in your system.
After go-live, employees may leave and new colleagues may join. Knowledge can fade, and employees may forget how to carry out certain tasks. Additional training may then be needed, tailored to how your organisation works.
Why does IFS training have to fit your own set-up?
Screens and work processes differ from one organisation to the next. Training in your own set-up therefore matches the work your people do.
Nobody knows where the knowledge gaps are
Where are the biggest gaps? Which teams need the most support?
What changes with Eqeep training
Eqeep maps the knowledge gaps first, so the training goes straight to what matters most.
A generic course does not match your screens
A finance employee at your company uses different screens and follows different workflows than someone at the company next door.
What changes with Eqeep training
The training follows your configuration and processes. Consultants who know the domain develop and deliver it: a finance consultant trains your finance team, a service expert runs the workshops for your service department. For a technical company, it matters that people learn its own service and project modules, not a generic walkthrough.
Tasks not yet practised?
Do your employees still need to practise their tasks in the system before go-live?
What changes with Eqeep training
In hands-on workshops, your employees work directly in the system in a safe environment. Mistakes are fine there, with the aim that people are prepared for go-live.
What you get
Knowledge gap analysis
A fit-gap analysis of the knowledge gaps in your organisation.
Training materials
Custom training materials for every role and department.
Hands-on workshops
Workshops led by domain specialists, in which your employees work in the system.
Knowledge retention documentation
Structured documentation that helps retain knowledge when people leave.
What is the digital wizard for onboarding?
The digital wizard is a tool that walks a new employee step by step through the key tasks in your own IFS environment. It is interactive, runs at their own pace and can be used straight away.
Eqeep offers it for basic user training. New colleagues can get productive faster without a consultant in the room.
What can structural training change?
When knowledge is kept up to date and well embedded, the negative spiral can stop. Users can feel more competent in the system. Information can be entered more correctly and consistently, and processes can be followed as designed. New employees can get started faster.
What you see depends on your configuration, on your data and on how consistently people use the system.
How does IFS Cloud ERP training fit into the lifecycle?
Training is part of the lifecycle of your IFS application, like maintenance and optimisation. It is not a one-off event but an ongoing process that moves with updates and staff changes.
An IFS Specialized Partner like Eqeep advises on, implements and supports IFS Cloud for ERP, enterprise asset management (EAM) and field service management (FSM). Eqeep does this for manufacturers, energy and utility companies and service organisations in the Benelux, from the first analysis to support after go-live.
A related topic is covered on the IFS Success page.
Questions about IFS ERP training
How do you train end users and key users on IFS Cloud?
Eqeep trains people in your own configuration and workflows. Generic IFS courses teach what the system can do; Eqeep training teaches employees how to do their specific job in your system. A digital wizard walks new employees through the key tasks in your own IFS environment at their own pace.
What belongs in an IFS training plan?
The Eqeep training plan helps employees understand why their organisation uses IFS, how their own solution is set up and how to work with it. Training is tailored to the customer and includes refresher sessions and onboarding for new employees. The article The Eqeep Training Plan describes this approach.
What is the digital wizard for user onboarding?
The digital wizard is an interactive, step-by-step tool that walks new employees through the key tasks in your own IFS environment. It runs at their own pace and can be used straight away. Eqeep offers it for basic user training, so new colleagues can become productive faster without a consultant in the room.
Who delivers the training?
Consultants who know the domain develop and deliver the training. A finance consultant trains your finance team, and a service expert runs the workshops for your service department. For a technical company, that means learning its own service and project modules, not a generic walkthrough. The training is built on your configuration.
Discuss your IFS question about training and education with Eqeep
Tell us where knowledge is fading or users work around IFS. We will help design training that fits the process, not just the screen.