IFS Consulting
A one-off training at go-live does not fix the knowledge problem. Knowledge erodes as people leave and processes change. You need a structural approach.
The system is configured. The processes are optimized. But what happens a year later? People leave, new colleagues start, and knowledge quietly erodes. Workarounds appear. Frustration builds around a system that ‘doesn’t work’, even though it does. Nobody remembers how.
This is the knowledge problem almost every IFS customer runs into. It erodes the value of your investment and shows up in bad data and inefficient processes. A one-off training at go-live doesn’t fix it. You need a structural approach, one that’s tailored to how your organization actually works.
A generic IFS course misses the point. A finance employee at your company uses different screens and follows different workflows than someone at the company next door. Our training is aligned with your specific configuration and processes. We don’t teach people what IFS can do. We teach them how to do their job in your system.
You want knowledge that sticks, not just knowledge that’s been delivered. That’s what our structured approach is built for.
Where are the biggest knowledge gaps? Which teams need the most support? We map this first, so the training goes straight to what matters most.
Training is developed and delivered by consultants who know the domain. A finance consultant trains your finance team. A service expert runs the workshops for your service department. For a technical company like Optronica, it matters that employees learn to work with their specific service and project modules, not a generic walkthrough.
Sitting through a presentation doesn’t build confidence. In our hands-on workshops, your employees work directly in the system in a safe environment. Mistakes are fine here, so that when they go live, they’re ready.
For basic user training, we offer a digital wizard: a tool that walks a new employee step by step through the key tasks in your own IFS environment. Interactive, at their own pace, immediately applicable. New colleagues get productive faster without needing a consultant in the room.
When knowledge is kept fresh and embedded properly, the negative spiral stops. Results show up quickly:
Training is not a one-time event. It’s an ongoing process that moves with updates and personnel changes. It’s part of your application’s lifecycle, just like maintenance and optimization.
Solutions for IFS
Emergya adopted IFS with Eqeep using role-specific workshops tied to their supply chain rollout. Adoption stayed high because knowledge transfer was built into every phase.
SPIE Nederland selected Eqeep Benelux and Arvato Systems to manage the IFS Product Suite, with Eqeep as central IFS partner for service desk and application…
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Emergya is a global oriented company that designs and produces wind turbines of 250kW, 500kW to 1MW. The full service company with highly experienced industry…
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Optronica Service BV is an independent service organization which focuses on ophthalmic equipment, among which lasers, microscopes and diagnostic equipment. The company offers maintenance services…
Read more →Eqeep delivers role-specific IFS training tailored to your actual configuration: a knowledge gap analysis, custom training materials per role and department, hands-on workshops led by domain specialists, and structured knowledge retention documentation.
Eqeep delivers role-specific IFS training tailored to your actual configuration: a knowledge gap analysis, custom training materials per role and department, hands-on workshops led by domain specialists, and structured knowledge retention documentation.
Generic IFS courses teach what the system can do. Eqeep training teaches employees how to do their specific job in your system, using your configuration and your workflows. Finance consultants train finance teams; service experts run workshops for service departments.
The digital wizard is an interactive step-by-step tool that walks new employees through the key tasks in your own IFS environment. It runs at their own pace and gets new colleagues productive faster without requiring a consultant in the room.
If training and education is the next step in your IFS journey, we can help you turn it into a practical plan with clear decisions, ownership and outcomes.
Tell us where knowledge is fading or users work around IFS. We will help design training that fits the process, not just the screen.
