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Keep customers happy? Start by optimizing your planning

Today’s customer has a large set of demands. When he buys a product or uses a service, he has high…

Remote Assistance: 10 real-world examples

Working remotely and managing technicians or service personnel in the field can be quite a challenge. But fortunately, modern technology…

Improve the productivity of your service staff with Field Service Management

There are quite a few companies that not only sell products, but also offer services related to those products. For…