IFS Services
IFS Support
After go-live, the real work is keeping IFS available and ready for the next release. Application management, upgrades, monitoring and helpdesk run with agreed response times and a named contact who knows your setup.
Your IFS environment runs, you focus on business
Your configuration stays current, master data stays clean, and workflows stay aligned with how the business actually operates. Not a helpdesk queue, but a team that knows your environment from the day it went live, at a predictable monthly cost.
Always current, never caught off guard
IFS Cloud is evergreen, and that comes with a fixed rhythm. Service updates arrive every third Thursday of the month with bug fixes and security patches, typically applied within two days. Release updates land twice a year with new functionality and take weeks of preparation and testing. Fall more than two versions behind and you lose support. IFS Support means keeping that rhythm without the business noticing: we plan the cycle around your calendar, test in shadow, and install with a fallback ready.
Solving problems your users never notice
Performance, availability and integrations watched continuously. When something drifts, our engineers pick it up before the first ticket comes in.
Your team talks to someone who knows IFS
IFS-certified consultants answer the phone, with agreed response times and a named contact, in your language. No first-line script-readers, no 48-hour triage, no escalation roulette, no ticket lost in a queue. Your team speaks with someone who can actually resolve the issue.
Getting more out of the IFS you already have
Quarterly reviews of process performance, response times and adoption. We find the settings and features that make your IFS work harder, without adding load to your team.
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Eqeep Managed Services
Keep your IFS environment stable, current and performant with structured support, monitoring, upgrades and optimization around business-critical processes.
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Know where you stand in 30 minutes
We run the IFS Update Analyzer and give you a clear verdict: ready, partly ready or not yet. Plus what your customizations cost per cycle and a planned rhythm proposal in plain language. Automation does the analysis; a named consultant walks you through the decision.
Questions before the next IFS release
Evergreen support works when release rhythm, testing and ownership are clear before the update arrives.
At least before every release update, and earlier when customizations, integrations or test capacity are under pressure. The readiness check shows whether the environment can stay current without surprises.
The gap becomes harder to test, support and explain to the business. Falling more than two versions behind can also create support risk, so the route back needs planning.
Nothing reaches production without sign-off. Eqeep can assess, prepare and support the update, but the business keeps control over timing, acceptance and go-live.
It depends on your customizations: custom logic typically costs days of uplift per release update, configurations cost hours. Technical upgrades covers how we plan that rhythm.
No. The readiness check works on any IFS environment regardless of who built it, and switching support does not require reimplementation.
Free assessment
Is your IFS Cloud environment ready for the next release?
IFS Cloud has two release updates a year, plus monthly service updates. Fall more than two versions behind and support can lapse.
The free Release-Readiness Check reviews your release gap, service-update rhythm, customizations, EBR compliance and test process. We run the IFS Update Analyzer and give you a clear verdict: ready, partly ready or not yet. See how we run IFS for SPIE across 40+ organisations.