Provide world-class service to customers and staff.
Eqeep understands the needs of professional service organizations to increasingly serve customers and manage a smaller number of employees. Even with substantial growth, new technologies and an increased emphasis on results-oriented service delivery, there is no slowing down of service operations.
Remove unnecessary admin
Share and Collaborate with your team
Follow-Up and Optimize
Focus on optimizing finance projects
Professional services firms must focus on optimizing project finance to successfully scale and continue to deliver value to clients. Firms in the industry need the right strategies to address some of the key financial management challenges. The right capabilities provide the right insight.
- General Ledger
- Sales Ledger
- Cost Control
- Purchase Ledger
- Budget Management
- Consolidated Accounts
Make balanced choices around your assets
Asset management helps you make balanced choices around your assets. You can account to your stakeholders such as citizens, users, the government and management. You strive for optimal performance of the assets with acceptable risks, at reasonable costs that fit within the (ever shrinking) budget.
- Preventive Maintenance
- Equipment Repository
- Linear Asset & GIS Integration
- Condition Based Maintenance
- Warranty Management
- Criticality & SLA Management
Deliver the client's specifications on time
Professional services teams are project teams by nature. Every client assignment is a project and the goal is to deliver the client's specifications on time and on budget, while maintaining your own organization's profitability. Make project management easy by using Eqeep's solutions with the capabilities below.
- Project Planning
- Project Execution
- Project Inventory
- Time & Expenses
- Project Accounting
Work smarter and more efficiently
Work management helps you organize your work smarter and more efficiently. It centralizes all your company information and automates as many processes as possible. This gives you a better overview of leads, customers, projects, invoices and budgets. With work management you can also easily analyze your sales and sales opportunities, the performance of your employees and your income. The capabilities listed below will help you do this.
- Work Order
- Work Order Routes
- Resource Planning
- Resource Scheduling
- Corrective Maintenance
Increase your sales and making it easer to manage
Increasing your sales and making it easier to manage your growing customer base is important in this industry. This is especially true when it comes to processing payments. The more individuals you provide services to, the greater the need to find a more efficient way to handle billing and invoicing. By upgrading your billing, you can easily better serve your customers and make sure you get paid on time every time.
- Resource Optimization
- DCS/SCADA Integration
- Equipment Performance
- Operations Electronic Log Book
- Mobile Workforce Management
- Structured Failure Management
How we help professional services companies
Improve customer engagement performance
Understand assignments better, automate manual processes, and respond quickly to market changes with AI capabilities.
Innovate with safe, high-performance cloud
Deploy and manage your applications with a common data model, user experience and security on the Cloud.
Reconnect your people, finance and projects
Share information between HR and finance to plan, budget, adjust and forecast - all from one solution.
Shorten sales cycles and improve pipeline forecasts
Identify new opportunities faster, make more accurate forecasts, and accelerate customer decision making with reliable, actionable data.
Enterprise Service Management Guide
Looking for an ESM solution but don't know where to start? Read this comprehensive guide to find the solution that's right for you. This guide comes loaded with key considerations, common pitfalls to avoid and common questions every business should ask when evaluating an ITSM solution.
5 signs you need an Enterprise Service Management Solution
Key considerations when evaluating an ESM provider
A buyer's checklist
Solutions to stay ahead in your industry
Tackle any industry challenge with our solutions. They are ready to use out-of-the-box and help you integrated your processes across your business to create a single source of truth.
Optronica chooses Eqeep to optimize service operations
Optronica Service BV is an independent service organization which focuses on ophthalmic equipment, among which lasers, microscopes and diagnostic equipment. The company offers maintenance services (preventive and corrective), as well as installations, IT support and training and advice. Optronica Service offers its services to healthcare organizations in the Netherlands.Read customer story
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