In this blog series, we took you on a journey through the world of KPIs. We looked at the difference between KPIs and metrics, helped you determine whether your framework is still up to date, explored the main barriers and provided insight into which financial KPIs tell the real story. But insight without action is like a map without a journey. Today, we complete the circle with the essential final step: how do you translate all those measurements into concrete improvements?

From measuring to action: the missing link

You have your KPIs in place. Your dashboards provide clear insights. But somewhere along the line, the process gets stuck. Sound familiar? You are not alone. Many organizations struggle to translate insights into action. The good news? With the right approach, it becomes a natural process. The difference between organizations that only measure and organizations that actually improve often rests on one simple element: the link between metrics and action.

How an organisation transformed its financial process

In our white paper, we describe a manufacturing company that was struggling with its payment process. The KPIs made it clear: long lead times, late payments to suppliers and a highly labour-intensive invoicing process. The insight was there, but what now? The problems continued despite attempts at centralisation. The solution turned out to be a combination of process improvement and technology. This real-life example shows exactly what the step from insight to action looks like. In the following paragraphs, you will discover how you can apply this approach in your organization.

How to make the transition

Start a small scale. The manufacturing company in the example first opted to automate repetitive tasks. This immediately led to shorter lead times. This then created scope for reviewing payment terms. Step by step, they translated insights into concrete improvements. This phased approach kept things clear and allowed them to see results quickly, which motivated the team to press ahead.

Make data your allied partner

For such a phased approach to succeed, your data must be in order. Important information is often still hidden in different systems. Teams work with their own reports. Sales uses a CRM system, finance runs on an ERP system, and operations has its own planning tools. Break down these silos. Ensure that everyone has access to the same, reliable data. Only then you will get a complete picture. This transparency not only leads to better decisions but also creates more support for change within your organization.

Automate what is possible

Stop manually collecting and analysing data. Automation not only saves time, but also provides more consistent insights. It gives your team time to focus on what really matters: understanding the data and coming up with improvements. By automating routine tasks, you create space for strategic thinking and innovation.

Start improving today

Choose one KPI to work on tomorrow. Ask your team: what should happen if this metric changes? What concrete actions can we prepare now? By answering these questions, you take the step from measuring to improving. Remember: every major improvement starts with a small first step. Take that first step today.

Want to know more?

Our white paper, ‘The crucial role of KPIs in strategic business management,’ is full of insights and practical tips. Download the white paper and discover how to use KPIs to achieve real improvement.

Would you like to discuss the challenges within your organization? Then please contact us! We would be happy to tell you more about the possibilities and our working methods.

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