IFS Cloud is evergreen: two release updates a year plus monthly service updates. Falling too far behind puts support at risk. We plan each cycle around your calendar, test in a shadow environment and install with a fallback ready, as part of our technical upgrades. Meanwhile key users spend time on IFS questions they were not hired to answer. IFS-certified consultants take those calls, with agreed response times and a named contact, in your language.
Planning and operations teams start to accept slow reports and planning runs that eat the night as normal. For the application owner the risk is quieter: an integration stops syncing or a batch job fails overnight, and users notice too late. We measure query times, batch jobs and peak load, align the configuration with how you work now, and keep application, database, integrations and infrastructure under monitoring, with escalation as soon as something drifts.
For finance and IT management the pressure is different. IFS keeps running, but configuration and workflows drift away from how the business actually operates. Application management puts functional and technical management in the hands of a team that knows your environment, at a predictable monthly cost, so your organisation keeps using IFS the way it intended. As IFS Specialized Partner in the Benelux, Eqeep also supports environments that another partner implemented. For organisations still on IFS Applications 10, Extended Support ends on 27 March 2028; read how we plan technical upgrades.
